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WHAT SOME OF OUR CUSTOMERS HAVE TO SAY ABOUT OUR GRADER SYSTEMS
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"The grader systems are great. We use the snow maps for council and for ourselves, and it's great. Council’s always asking, ‘Did the grader go down this road?’ or I get a call asking if someone came down a certain road, and now they can just check themselves. It’s so nice for them to be able to utilize it."
"Our Grader monitoring system has been working well, especially this spring. Everything’s been running smoothly, and any time we’ve needed support, the Support Team has been great to work with."
"It’s all been working really good. I can tell where equipment is and what roads are getting done, whether it’s grading, snow blowing, or plowing. We used it with our Kubota tractor and snowblower, which was great because we bill people. If someone says we haven’t been there, I can pull it up and say, ‘Well, he was there for 45 minutes three days ago.’ My councillors use the Snow Map all the time. A couple of them are pretty faithful at it, and sometimes they tell me where they think my operators are before I even know. JDLink tracks things like engine RPM and what gear they’re in, but it doesn’t tell me if the blade is up or down or if the operator is actually doing the work. That’s the kind of info I get from the ConX system, and that’s what I really need."
"Everything with our grader and mower monitoring system has been working perfectly. It’s a wonderful system and truly a game changer for us and our ratepayers. The Snow Map has been especially valuable in the winter, but even in the summer it helps us track where the equipment is and what’s being done. Ratepayers love being able to see the Snow Map, and it’s cut down significantly on the number of phone calls asking, ‘Where are the graders today?’ We really appreciate having this tool in place."
"I’m quite happy we upgraded our old grader systems to the Gen 4 systems. It’s noticeably more accurate than the old one, and the installation was way easier. Everything being in one box now, rather than separate components, makes a big difference."
"Our Grader and Mower systems have been excellent. I haven’t had to check in on the operators much lately because they’ve been following direction, so I haven’t needed to track them down or ping them like before. The system has helped our team stay on task, and it’s been working great for our Manitoba Transportation contract reporting too."
"Our Grader Systems are great! Such an improvement to just writing down what areas have been graded! We really like what we can see, and the operators even like it since it proves they are doing their jobs. Our Councillors love that there is a feature designed specifically for them too."
"We’ve been really happy with the grader monitoring systems. The Snow Map has been especially helpful during blizzards and snowfalls as it reduces the number of calls we get from ratepayers. The reporting is also really useful when someone claims a grader hasn’t been down their road in years. It’s nice to have the data to prove otherwise."
"I really like using the Grader Systems to check where an operator is without having to call and bug them and making them stop what they are doing. Our CAO loves it for pulling reports for Council meetings. Down the road, we’re planning to track all our maintenance in the system too."
"The Gen 4 Grader systems are working really well. They are definitely an improvement over the older generation systems."
"We love our grader system! It’s been a huge help for tracking work and responding to complaints. When ratepayers call saying they haven’t seen a grader in two months, I can pull up the data and say, ‘He was there last week for three hours.’ It’s great having that proof — the conversation usually ends pretty quickly after that!"
"The Grader Systems work wonderfully for us. We really love it. Our favorite thing is that it actually shows blade up and blade down, because there are lots of roads our graders travel to get to where they’re working. So when using something like the John Deere GPS system, it looks like they've gone up and down that road every day, but that doesn't mean it was graded. Having that detail is huge! We get monthly map reports from you guys, and I take those to council just to show them, ‘here's the roads that have been done.’ And in some cases, the roads haven’t been done—and we need to have a conversation with our operators about making sure those roads are being done. Honestly, I love it. The minute a ratepayer calls to say, 'Hey, my road hasn't been graded,’ I can do a quick search and say, ‘Actually, they were there last week.’ It’s so handy. I don’t have to bug my operators or ask them to remind me—it's just there. I love being able to do that. This snow removal map was really awesome this past winter, especially with all our ice. Our graders ran and ran and ran trying to clear it. It was really nice for council to be able to access the snow removal map and see where the graders had been and what they were trying to accomplish. I just shared the link with council, and now they don’t have to call me and say, ‘Where are the graders at?’ or ‘What are they doing?’ It’s amazing. I’ve talked to a few different people and told them that we have ConX. In fact, even today someone had asked about what GPS systems people use, and I said, ‘Oh, I use ConX, and call me if you have any questions about it’—because we do love it."
"We really like the Grader system, it helps a lot for tracking where our graders are with snow clearing, especially since we don’t have great cell service here but it’s still able to track everything. The public Snow Map has been a good thing too. We sent it out to our ratepayers hoping people would use it, and based on the traffic, they definitely are!"
"The Grader System been useful for ratepayer complaints. If someone says we only plowed their street once last year, I can check and tell them, ‘No, we actually did it four times.’ Having that proof is really helpful."
“We have the Snow Maps on our website. Our Ratepayers think it's a great tool to have for sure. It's awesome when we have a snowstorm just to know where the Grader has been and where it hasn't. I do think that that we've had less calls into the office now asking about which roads are safe to drive on. I send out a mass notification to any of my rate payers that have signed up for it at the beginning of the season how to access it on our website and that they just follow the link and that they would be able to see the snow removal.”
"One of our council members has taken a strong interest in what the Road Maintenance Systems provide, which has been a big help in keeping things running smoothly. We also had some initial challenges with our gravel tracking, but after working with the system and the support team, it’s now performing much better."
"It’s great knowing the system catches things for us so we can keep our reports as accurate as possible! When our grader’s normal activity pattern changed from snowfall affecting the grading height, the system alerted us that it might need a calibration. We did a quick and easy calibration and it was good to go."
"Grading is a lot easier with the trackers since we don't need to take time out of our day to keep manual records. We upgraded one of our Grader systems to the Gen 4 last year and it seems more accurate and calibration is simple and really quick."
"Our Operators really love the ConX Wireless systems because they don’t have to spend time writing and submitting reports anymore when they clear the roads of snow or spread gravel or mow the grass along the roads. They also really appreciate that the buzzers in the mowers will alert them to culverts so they can avoid them. Now they can get more done since they don’t need to drive as slow to spot the culverts. Plus no more damaged equipment!"
"Your GPS Fleet and Grader trackers are working great. It's been really useful to have everything automatically recording our work to lighten the load, and the history records are super easy to look up when we need them."
"I love your guys’ Grader Systems. When ratepayers do call in and complain about roads not being maintained in a while I can go right to the computer or my phone or whatever device I have around and let them know exactly when the road had work done and what was done to it.""Our grader systems and snow map are super useful! We have concrete evidence of what work was done and detailed metrics, and our ratepayers get to reap the rewards too by using the Snow Map to see what roads are safe for them to travel after it snows without needing to call our office to ask."
"Everything is going great with our Grader Tracking Systems. The systems have been able to help our Foreman and Equipment Operators spend more time actually maintaining the road instead of wasting time recording the maintenance manually."
"Our Gate System has made managing access and charging per entry simple while keeping the gate secure. The Bulk Water Fill systems at our wells have also been a big help during reporting season, making it easy to track water volumes and handle billing. We also have Mower Systems for tracking and culvert detection, and Grader Systems we use year-round, which are great for tracking but also for checking in on our staff to see where they are. In Winter, it’s so helpful for quickly confirming roadwork when ratepayers call in to say their roads haven’t received maintenance. I also appreciate the regular check-ins. Sometimes there are questions I have but I never get around to reaching out and asking them. The check-ins give me a chance to ask and receive an immediate answer."
"So far, the GPS tracking system is going great with our graders. It provides us real-time information on our graders which is not only good for keeping our staff safe but also handling citizens' complaints and concerns in a timely manner."
"The Grader systems have proven to be highly effective. They enable us to monitor the arrival and departure of our equipment efficiently and thereby ensuring operator safety. Additionally, we have successfully utilized these systems on occasions to resolve lack of road maintenance service complaints from our taxpayers. The Snow Map will also be a great tool for the public to use."
"It's great to have the Grader systems for ratepayer relations. We are able to verify complaints from ratepayers if they believe their road hasn’t received grader or snow removal maintenance. It’s easy to check the system and see if there was a grader there recently or when it was there last."
"It’s going great with our Grader Systems and the Snow Map! Whenever it snows, our graders get to work and we can track them easily online or generate historical reports. We use the Snow Map on our public website, so instead of all our ratepayers calling in and asking us about which roads have been done and which roads are next, they can just check the online Snow Map instead. They have also been essential for our bus drivers who need to immediately report in to the school division whenever there is a snowstorm and report on the road conditions. They used to have to drive out there and check manually. Now they all use the Snow Maps instead so they don’t need to drive out there themselves and possibly get stuck. It’s very important because if their routes aren’t done, the School Division will tell them to cancel service for the day or the next. We also utilize the Crystal Reports that are given to us at our Council Meetings, so that Council can stay fully informed of our operations. I also wanted to mention the great customer support we receive from Conx Wireless! They are quick to respond to any issues or questions.""We have the ConX Wireless in our water stations and our road maintenance vehicles. The water users like not having to carry spare change around. The vehicle operators like that they do not need to record anything anymore and when they are mowing they are alerted to culverts so they don’t hit them. The reports are detailed and convenient for Council and Admin staff, especially with ratepayer complaints."
"The ConX Wireless road maintenance systems are a valuable asset for the RM. It enables me(the administrator) to print off reports of the different machines and the work that they have done. This is a great tool for me to use when preparing my report to present to council. This system also aids the public works staff in keeping on top of the maintenance of each machine.""The Road Maintenance systems have been an effective tool when tracking our equipment as well as the Snow Maps being an efficient way to allow our ratepayers access to the continuous location updates of our graders."
"The Grader systems have been very beneficial for tracking what roads have had maintenance and when. It is convenient to look this up when a ratepayer is questioning when the road was last graded."
"The Municipality extends its sincere appreciation for the invaluable support provided by ConX Wireless in tracking and monitoring heavy equipment operations. Through their advanced tracking technology, we receive precise, timely data that reflects the rhythm of our operations. The weekly and monthly reports deliver key insights that enable us to understand our operational flow, make informed decisions, and improve efficiency. ConX Wireless’s reliable service enhances our ability to optimize resources, better serve our community, and uphold our commitment to transparency and accountability. Thank you, ConX Wireless, for being an essential partner in our mission to serve effectively."
"As part of The RM of Frenchman Butte’s ongoing efforts to improve operational efficiency and resource management, the use of this Conx GPS service to track and manage municipal equipment has proven to be an essential tool."
"We’ve been using the ConX Wireless Road Maintenance system for years, and I couldn’t be happier with, especially during those freezing winter months when I can easily check on our grader operators and make sure everyone’s staying safe out there. The system takes all the guesswork out of tracking what work has been done, and satisfies our ratepayers when they want more substantial proof that their roads have been maintained other than just our word, which no one can really verify, especially when your only data is someone marking it down on a map with a pen."
"I'm a huge fan of the ConX Systems and always recommend it to other CAOs I know! Being able to quickly check the location of our graders and other equipment has made a big difference for us, especially during mowing season. Our Reeve also appreciates how he can just log in to see where the equipment is at any time, which helps him handle issues without having to call around. That way ratepayer questions or complaints can be answers or fixed right away."
"I find the grader and haulage systems to be very good and informative. I use it to check on up on stuff like the hours the machines have been running, or the hours they have been doing work or just travelling. I don't have to worry about my guys out there all alone, I can just look on there and know exactly what's done and what they are up to and where they are. And then the Crystal Reports give me and Council a great summary of everything that's been done so we can figure out what needs to be done. These are great systems."
"Everything has been going great with our Grader Systems! I can see all the equipment grading in real-time and obviously in my reports that I print off. I also use the reports to calculate the hours for our operators. I send them the reports and their hours to them and to payroll, and everything checks out!"
"Since switching to the Gen4 Grader Systems, we have noticed a significant improvement. The accuracy of the reports has greatly increased, and it is evident in the feedback we get from both our foreman and the Council. I share the reports regularly, and everyone appreciates the precise data they provide. Calibration has also become a breeze—it is now much simpler and quicker, even for our foreman, who is not very tech-savvy. He is much happier with how easy the Gen4 is to use."
"Our grader and mower trackers are working great. Council especially utilizes the tracking and reports. We activated our Snow Maps this year and Council really quite likes that they can track the graders this way. We will likely be putting it on our website this season so everyone can see the benefit!"
"We recently upgraded one of our Grader devices to the current Gen4 model and it’s working very well. It’s easier to work with and very quick to calibrate. I also believe it’s even more accurate."
"We have ConX in our Graders as well as the Road Segment Analytics option. Everything is very accurate and the Road Segment Analytics has been extremely useful! Council is also very happy with the Systems and all the reports they provide."
"Everything is tracking and operating well for our Mowers systems. The odd time I have had an issue, I just called in and someone picks up the phone immediately and it is resolved super quick. We also have GPS devices in our fleet that are working great. When we first got them, Operators initially thought they would feel like they are being monitored but now, after working with the system, they realize it is nothing like that and they have no issues with it at all."
"The tracking for our graders is going great. I can see exactly where everyone is, what roads are getting graded, and how many miles we're covering. The office folks are using the Road Segment Analytics system to dig even deeper into the road data which tells them the operational costs associated with each segment so they can plan for their budgets. One thing I really like is when a ratepayer calls to complain that their road hasn't been graded, I can pull up the info and tell them, 'Actually, your road was graded on this day at this time, and here's how long it took, how fast the grader was going, and how many passes it made.' It’s made dealing with complaints a whole lot quicker and easier. It’s easily my favourite feature."
"Everything is working really well, from our grader/mower devices to our water fill station. Even the new SOS-Man Down devices that ConX redeveloped to better suit our needs. We recently had an issue with one of our mower devices and the Support Team was able to resolve the issue quickly and provided great, prompt service, which has always been our experience whenever we need help."
"I really like the Grader and X-it System: they work very well. It doesn't happen often but when I get rate-payer complaints, I can refer to the system for our grader and it shows plainly that the work was done. I like having the ability to quickly give rate-payers concrete proof. The system itself is also very easy to use, and it was simple for me to get everyone trained up."
"Currently, I print off all the Road Maintenance reports and maps on a weekly basis and review them with Council which is very quick and convenient. We had the Snow Map activated this winter, which Council really liked and found very useful. It was very helpful even though we didn't get much snow, as when it did snow everyone was panicking and wanting to know which roads were cleared."
"100% satisfied. When a ratepayer calls in to say that they haven't seen a grader down their road in X amount of time I just go online, check the last day it was there, and let them know. It quickly gives us the proof we need for those complaints."
"Our operators used to record on paper maps, manually highlighting where they had operated that day. The system takes away all of the work and we no longer have to rely on paper. Now I can simply look online and enter data into our internal system. Ratepayers also call in and want to know when their road is going to be plowed, and I am able to let them know based on where the graders are at."
"The systems are great. The Snow Map is the best thing ever; it’s amazing. It has really cut down on the amount of people calling and it is very easy for the public to understand."
"We utilize the Con X wireless system in each of our graders and find it highly effective in tracking location, activity and progress. I utilize it several times daily, throughout winter months, in order to provide updates and recommend travel routes to our ratepayers."
"I like the systems we are using for our Grader, Mower, and Sprayer operations; they work well. When rate payers question if work has been done, I can easily show it has been. For example, there was a complaint that claimed the grader hadn't been there in six months, and this was not the case. I find that having the systems also keep the Operators on their toes. I use the reports to print a map each month showing all un-serviced roads to make sure everything is getting done. Overall, I like the system a lot!"
"We have a Gate System at our Scale House which allows us to charge per entry and also ensures that the scale house door is closed properly each time. The Municipality also uses GPS services on our equipment. I find using the live group map and other reporting easy enough and refer to it even more in the Summer months. We often have rate payers call to inquire about their roads not being graded and this allows me to quickly access whether or not this has been done. We also really appreciate it as far as our work alone policy and being able to see where our equipment is. Operators are suppose to check in three time a day but, additionally, the system allows me to log in at any time and see that they are moving and are okay."
"The ConX Systems have been a great addition to managing our RM's operations! I like the ability to instantly see where graders and other equipment are. This has been especially great for mowing, to keep track of what has been done and plan for where to go next. I accessed the system a lot for our mowing operations this past season. We receive automatic monthly reports for both our Graders and Mowers, and I love not having to generate them myself. I forward these reports to Council each month, which keeps them in the know of what has been done. Our Reeve likes being able to log into his account and see where equipment is at, as well as keep track of what is going on without making a bunch of phone calls. This allows him to answer phone calls/complaints without a middle man."
"We just finished marking our culverts and other assets with the X-it device; that was an absolute breeze. I am looking forward to utilizing the digital map that it provides for Asset Management purposes. Additionally, I hope to play with the Road-Segment-Analytics feature more and plan to use this to put a value to some of our roads for grant purposes. I will likely book a refresher training session, as I believe this feature can provide a lot of benefit. The included Snow Maps feature is currently being used internally, but we may decide to make it public down the road. I have nothing but good things to say about the ConX Systems and the service we have been provided!"
"Thanks so much Conx wireless for making our jobs easier. The mapping feature is terrific and allows the office to locate the graders when fielding ratepayer inquiries as to when their roads will be maintained. The information is at our fingertips rather than waiting for the grading/snow removal maps to be handed in or the office staff having to call the operators to find their whereabouts. An added bonus is that our operators are happy they no longer have to make up or submit those maps! Now that we have our culverts marked, the in cab locator buzzer is a wonderful feature to help our mower operator avoid culverts when mowing."
"We really enjoy using our Con X wireless system. We use it for mapping while grading and also have all culverts marked in the system which is a huge help for locating and making sure they don’t get run over and damaged with mowers. Looking forward to adding more features as we go. Thank you for an amazing system."
"This year, Council decided to switch GPS providers to ConX Wireless. So far, it is going perfectly! The included online training session went well and was easy to follow. I much prefer the ConX reporting to our previous provider and also find it simpler to run for Council. I am loving the automatic monthly reports; they are great! We also no longer have the frequent satellite skipping we used to. I am looking forward to using the free Snow Maps feature on our website this season, and think it will really reduce the number of calls we get in the office regarding snow removal."
"The ability to mark culverts has helped our mowers avoid them so we are having less damage and replacements happening – and to be able to report to Council, ratepayers or even internally to staff how many miles were mowed, bladed etc is such an invaluable tool!"
"The Water Fill System has helped us to track water usage and allows Administration to bill people easily. We previously had an open well with no way to do either of these things. Rate payers have not complained about the access system; they only had an initial problem with the Municipality charging for water because they were previously getting it for free. We also have systems on our graders. They help to keep us on track, and allow us to see where guys are and what roads have been done. I am not micromanaging the guys by any means, but the system is also there to answer to rate payer complaints. The reports are easy to generate from my account and everything has been straightforward to use."
"I recently had someone come into the office and say their lane hadn't been bladed. I looked up the lane in question in the system and found that to be true. The system has been great for this. I was able to contact Public Works about the issue and they agreed that they had missed the lane and addressed it accordingly."
"I really like how easy it is to see where equipment is and the monthly reports that come out are really helpful as well. Everything is going good. Council has also said that they like the system and the ease of access."
"The systems have been helpful in a number of ways and definitely for working alone. If someone is idling too long, I have the systems set to email me beyond the set threshold so we can phone and check on staff/go to them if necessary. It is also helpful for when ratepayers come in saying a road hasn't been graded in such and such time; I can look and either agree or disagree with them accordingly. We also use the system to assist with billing purposes, and can do this without a bunch of paperwork and/or follow-ups. We clear driveways in the area and the system allows us to make sure the right landowner is being billed and that they are being billed the proper amount."
"The System is working fairly well for our graders. Administration prints reports every month of what everyone has been up to. I use the maintenance schedule; that's really good and gives me reminders for servicing. It is nice to find out where the machines are and periodically see what they have been up to in a course of a week. On the whole, it is a good system."
"I use the system every day. It helps to organize the crews and allows me to see what has been completed. We will be using it for more of what it offers by Fall; tracking gravel volume, spreading materials, and using geozones to see when operators are coming and going. Making a report for a unit and what they did that day is easy. It saves me probably half an hour a day for each of our five graders alone."
"For Administration, I find the reports to be accessible and very easy to generate. Council likes being able to see where equipment is and where work has been performed. They are also able to compare the productivity of each piece of equipment. We are finding it very useful and are pleased with the purchase."
"Everything is great! The reports are easy to generate and there is a lot of useful information there. Council really enjoys seeing the reports. We are referring to them all the time, as we are able to see what and when work was done."
"It is nice to have historical reports showing routes traveled day to day. I am able to tell when operators are working or just traveling with the red and blue lines on the map. The system is also there for liability purposes and confirming hours worked with our staff. We can match up time sheets if the operators are saying one thing and ignition-on/off time says otherwise. Overall, the system offers several helpful features."
"The GPS systems are helpful to see where guys are and where they have been, including start times and end times. I also like that I can see total km driven and graded, especially when they are snow plowing. Sometimes they have gone 500km which would be hard to believe without the data."
"We use several of the features available through our ConX Wireless Systems. The Public Snow Maps are referred to frequently in the office to see where operators have been, and we have both Councillors and ratepayers checking it regularly. We monitor our CSO Truck (Community Safety Officer) as well, as he is a lone worker. We are able to see where he is for safety purposes, and check in accordingly. Our Gravel trucks have speed alerts set up. This has been helpful for when ratepayers call in saying that trucks are going by too fast; we can simply look it up and show the ratepayer they are driving at an acceptable speed. The systems send automatic monthly reports as well, and these are presented to Council at each meeting for review."
"We have really enjoyed the Grader Systems so far! Councillors especially like being able to see where work has been performed through the Snow Maps. We have also provided this feature to the public on our website and have received far less phone calls in the office because of it."
"Overall, it has been a good service for our graders. It allows us to check on our guys when the weather is bad, as well as track our operations as often as we need. We signed up for the haulage system as well, to assist in keeping better track of our gravel inventory. It works good and any time we have had to call with a question, the office has been really helpful."
"We use the Snow Maps on our RM Website and it has been a really handy tool. Instead of people phoning the office or Councillors to find out if snow has been cleared, they can check the website and make their travel plans accordingly."
"I like the Road-Segment-Analytics feature and am looking forward to using it more. It will be a good tool, in the Summer months especially, to see how many times we touch certain sections or stretches of road."
"We have two graders and Cartwright-Roblin Municipality uses Text 2 Car regularly in Summer and even more in Winter for snow storms. Council and staff can pop into the systems and see where machines are which is a double benefit: 1) PUBLIC SERVICE - responding to area calls for service is easier knowing where machines are, and 2) OPERATOR SAFETY – no interruptions for operators while they drive, and working alone is a little safer when machines can be located on the map. We are very excited about testing the Snow Map features and an addition to the automatic reports already in use. With those reports we have factual answers to questions about frequency of road blading and snow clearing. The monthly reports are also shared with council at each meeting. Overall, Text 2 Car has been a very handy addition to our toolbox."
"We use the Road-Segment-Analytics feature most when we are having Highway Road Maintenance done. This feature allows us to verify that the time and cost we are putting into the project aligns with the agreement."
"We are using the Snow Maps on our RM Website and have been referring people to it when they call in about snow removal. Council is able to refer people to it who have appreciated being able to see when the graders have been in the area. I look at the grading maps for our Graders quite a bit. The best thing about the system is when ratepayers question if the operators have been on their roads. I can quickly and easily bring up the historical maps and confirm that they have been there. A couple years ago, we had a potential liability situation when someone had hit the ditch. They attempted to blame the accident due to the graders not grading that section of the road but it fizzled out pretty quickly when I was able to provide the documentation which showed the operator had graded the road the day before the incident."
"I have used the Road Segments feature to check on a road, as I needed to know how many passes were made on it to settle a complaint. Wouldn't have known without it. If there is a complaint or issue, it helps to clarify because I can easily tell how often a section of road was serviced."
"We like the systems we have with ConX. It is amazing how busy our wells are. The Water Fill Systems are working good and the water users are happy as well. Customer service has been good too, for anything that we have questions about. We also use the GPS systems for our Graders and they have been handy when myself or the Foreman need to look back on something. We are looking forward to using the Snow Maps feature and think it will be great for our crew too!"
"The ConX system is an absolute gem! It allows me to log in and see if a road has been serviced when a rate payer calls in and says “You haven’t been down my road in a few months”. I can relay back the information to that rate payer in a quick and efficient manner."
"We are very excited to start using the Snow Maps feature! This will allow us to show ratepayers where the graders have been and when they can anticipate them in their area by providing the link on our Web Page. The Snow Maps will be perfect for that."
"The Snow Maps have been very helpful to our Grader operations. They are a really handy piece for our Municipal guys to look at. It's a live look at where we have been and where we still need to get to. The Snow Maps Feature has been an excellent tool to see where our grader operations are sitting."
"I really like the system we use for our Graders, especially in the Winter months. It is nice to be able to keep an eye out on the graders when it is 40 below out; we can make sure everyone is staying safe."
"We have two graders and Cartwright-Roblin Municipality uses Text 2 Car regularly in Summer and even more in Winter for snow storms. Council and staff are able to go in and see where machines are. This is partly to know for when someone calls asking what area the graders are in. Also, so we don't have to text operators to see where they are headed, allowing them to go ahead and do their job. We are very excited about using the Snow Map feature! I also use the automatic reports coming to my email monthly for when people have said that the road wasn't bladed and we can go back and say that it was done. The monthly reports are also shared with council at each meeting. Overall, it has been really handy."
"Before we had the systems in place for our graders and mowers, we didn't know where operators were, what was running, or anything. We are using the Snow Maps feature and have it linked on our website. Ratepayers were happier last season because they could see where the guys were and when they might be in their area."
"If there is ever an accident or someone gets hurt, we can easily locate them and I like that. We don't get a lot of ratepayer complaints but it would be helpful if we did. Having the location of the machines and being able to see where someone is if they need something, that's handy as hell. The efficiency of it is helpful too."
"When a taxpayer says their road hasn't been bladed as often as we say it has, we can prove it because it's there. We can argue that point because the system for our graders shows it, otherwise we would have a harder time doing so. We also have gone into the system to view how many times a piece of road has been serviced over the winter. so that's nice as well."
"The Snow Map is unbelievable and something ConX should be really proud of! They are very open to suggestions when it comes to development, and are always trying to make things better and easier for the end user. We posted the link for the Snow Maps on our Facebook page to share with our ratepayers. Definitely lots to like here!"
"When somebody phones me and says "you haven't been on my road with the grader in five months," I can look and tell them that we were actually there three times, with all the details. The Grader Systems have helped with ratepayer complaints."
"During snow storms, the Grader Systems have helped us tremendously with rate payer complaints regarding servicing/not servicing roads. It helps us keep in touch with our operators and forecast where they are going to let rate-payers know an approximate time of their arrival in the area."
"It's just been fantastic. So many things have been made easier, problem solving and letting rate payers know that the graders are in their area. It has helped tremendously in answering questions and settling complaints."
"I don't always look through the reports but they are there when I need them. If a ratepayer complains that a road hasn't been graded for a period of time, I can look at the reports and see when it was last done; it usually has not been as long as the ratepayer claims. The systems provided by ConX have definitely helped us."
"We are happy with our Water Fill upgrade. It has been awesome from an administration standpoint, not having to collect and count coins. We also use the GPS monitoring to see where staff are, especially if the Reeve needs to catch up to a machine or person, it's helpful. We sometimes have questions from rate-payers or requests to have a lane cleared and we are able to assist them by seeing where that operator is."
"The system is really good for tracking roads that have been done and how much each area has been graded. Also really good to use for asset management, tracking how much the graders are able to do in a day and provides great feedback for council as well as the public. Another thing I really like, when a rate payers calls and I haven't seen the grader all season, I can log in and settle the complaint easily."
"The system for our graders and mowers is a time saver in the office. I am able to print off reports and provide council with the visual maps as well, not just numbers. Council is able to see exactly where they have mowed and where they have graded. Another helpful feature is being able to pick your time frame to generate a report."
"Makes my job a lot easier, for asset management especially. I really like the snow map feature! We got a website and rate payers really appreciate it so they see when the last time the guys did snow removal. The service is great; when things are broken they are fixed quick, or a solution is worked out together."
"The system has helped us being able to locate the graders and track where they have graded. We have also been able to get help fairly quickly with any problems we have had."
"The X-it marking device is easy to use. The biggest thing we use it for is culvert marking for the mowers. The in-cab alarm works well for avoiding marked culverts. Even the general mapping, we ran into a scenario when we were being accused of hitting a culvert and we had proof we weren't even on that road! At least I can go back and say no we weren't there. I like the mapping on it. If a person ever got in a scenario and got in an accident because a road hadn't been graded, I can look back and say it was graded three days ago."
"The system for our graders makes my job a lot easier, for asset management especially. I really like the snow map feature! I use the maps regularly to relay to ratepayers when the road was last graded. I find that very helpful."
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it. I underestimated how often I would use the system for our graders for reference, especially in terms of costing."
"We have the ConX System in our graders and mower so I now have easy access to data that show the date, time and which piece of equipment performed maintenance on a specific area of a road. The automatic reports that come to my email to share with council has saved me time in generating my own reports. The X-it system has been super for marking all our culverts and signs. The training they provide has been good - they were very accommodating with our busy single person office."
"The Snow Maps feature for our Graders is very helpful to see where removal has been done. We are also able to provide the link to the public in the Winter months, allowing our ratepayers to see what has been cleared."
"The ConX Systems provide a lot of very good information for our Graders and Mowers. Blade up and down, where employees are; it offers so much more than just GPS. We have been able to mark all of our culverts with the X-it device as well. It is a good program with a lot of information for the price of it."
"I like being able to see where the operators are and how many times they have gone down a section of road with the Road-Segments-Analytics feature. When getting called and questioned about work getting done, it is nice to be able to pinpoint the area and see the status of the road. It is also good to see, in general, that the guys are getting everything done!"
"I like the Industry Average and weekly Dashboard Reporting. I use them to keep track of what we are doing and it's nice to be able to see the larger industry comparisons. The Snow Maps feature has also been great. We make the link public in the Winter months so ratepayers can see the snow clearing."
"The ConX system for our Graders allows us to solve rate payer complaints more easily. If someone comes in claiming problems with a road that damaged their vehicle or other issues, the map detailing work performed helps us to settle disputes. Liability wise, the ConX system has been great!"
"I use the ConX System for notifying me when service are coming due on our graders, and to resolve any questions there is about when an area was last bladed."
"The ConX system for our Graders is our insurance policy. They have my back when it comes to rate-payer complaints, making settling disputes seamless. It allows me to access reports detailing previous work performed to show beyond doubt that the job has been done. I highly recommend their devices to anyone looking to improve their operations! I swear by it."
"The ConX system for our Graders and Mowers is the insurance we needed. Any time a rate-payor calls in questioning work that has been done, I can prove it! If the Foreman gets a complaint, same process. I like that you can go back into the reports and show everything that has been done."
"We put the public interface on our website and the calls regarding snow fall greatly reduced. There was also an unprecedented amount of snow fall this past year. The ConX system for our graders is the cats meow!"
"Dashboard Productivity Report - This is a great report."
"The monthly activity reports are so helpful and just a click away! They are sent to my email in an easy to read and print format. The charts make it very simple to discern what’s happened in the previous month in our road maintenance program."
"I absolutely love the automated reports of our road maintenance operations that ConX sends to my email on a monthly and weekly basis. It saves me a ton of time not having to log in and generate reports on my own. As a reporting tool, I can’t say enough how helpful the system has been."
"With our ConX system we can see where all the grader road work has been done. This helps us respond to rate payer questions very quickly and easily. Also it eliminates the need for my councilors to call me or the operators and disrupt our work."
"I really like Snow Removal Map feature. I have put it to use this last snowstorm. It seems to be well received by the ratepayers and they are grateful to have “eyes” to which roads are cleared. I have actually used it as well for a quick shot of where the graders have been and which areas are left."
"The ConX Wireless solutions in our graders, mower, and GIS Marking system has been very helpful to the RM. Since we started using the system last year, our road maintenance and eqpt maintenance planning has improved a lot because we are now able to access key data to anticipate our operational needs instead of being reactive. The system was very handy when one of our council members was concerned that their division was not being serviced appropriately. I was able to pull the system up during the conversation and show the councillor the history of activity in their division to satisfy their concern immediately. The ConX Support team has been very helpful in assisting our admin team with thorough training, giving us the knowledge and tools to utilize the system to its full potential. I’d recommend ConX Wireless solutions to any municipality looking for a road maintenance monitoring system."
"I love the monthly activity reports sent automatically to my email. They are easy to generate (press print), easy to present to council and easy for council to understand. If they do have any specific questions for me, I can log in and see more details to answer the inquiry, easily. This is one less thing for me to worry about in my busy, busy day."
"The GPS systems and functionalities provided to the RM of Wilton provide us the following benefits: • Use in our daily safety system for monitoring our operators • Generate statistics for operations and planning (e.g. Idle time, Blade down time, total miles/km’s maintained) which are used in forecasting, budget and scheduling • Utilize for project management (geofences and tracking equipment time) • Community Water Wells – allowed us to implement a user pay and tracking system • Provides traceability for road complaints • The system is easy to use and the team is quick to respond to any issues or service requests"
"The ConX Wireless system allows me to respond to rate payer inquiries quickly and accurately. I can simply login and see where the graders have been and worked. There is no guessing involved and the information leaves no room for disagreements. We contract our grading services out so this way I don’t have to constantly call the contractor for updates or call our employees to provide updates. This saves me a lot of time."
"The automatic report we receive at the beginning of each month is absolutely great. I don’t have to spend time generating a report and the format is easy to understand for my council. I save time while keeping my council up to date with operations."
"Since we've incorporated the ConX System into our graders and mower, life has gotten a lot easier. The guys have almost no more paperwork to deal with and I have access to all the data when I need it. I keep council up to date with regular reports emailed out and I can look at something easily if a councilor has a question during a meeting. The culvert marking for our mower has been very beneficial as well, to avoid damage."
"We’ve been using the ConX Wireless system in our graders and GIS operations for a few years now. It is an essential tool for me in my day-to-day operations. I know where my operators are and where they’ve been with a few clicks of a button. This helps me immensely when I’m dealing with ratepayer complaints. I can easily defend my employees’ actions with factual evidence. I report our operational progress to council, monthly. The maps and reports I generate in ConX’s system allow me to give an accurate and detailed view of what work has been done to date. This limits the number of questions councillors have for me. When I have had a question or needed assistance, the ConX customer support team has been very prompt and helpful. I think any public works operation would benefit greatly from the solutions ConX Wireless can provide."
"I log into the ConX System a few times a week to keep my finger on the pulse of the operation. I check to see what work has been done the previous day or two and when I need to dispatch a grader to a specific location I can quickly see who is the closest unit to dispatch. The system is very easy to use and saves me a lot of time in keeping track of the activity of my staff. I really like the Hazard detection feature in the mower package. We have avoided some serious repair costs because of it."
"We’ve had the ConX Wireless system in our graders & mowers for a few years now. It’s so beneficial and essential for me to see all the work being done by our operators in real-time and historically. I am able to be proactive in my plan to delivery services in the RM efficiently. The X-it GIS marking system has helped us map out all of our culverts for our asset management. The built-in proximity alarm helps us find buried frozen culverts in no time. No more poking around in the snow and wasting time. The same system assisted our GIS contractors in finding our culverts for assessment purposes. It made their job much easier. Last but not least, having the ability to locate our operators in case of an emergency gives us peace of mind knowing we can respond quickly if a situation does arise."
"We realized that our productivity tracking processes using paper maps and timesheets was seriously lacking. So we upgraded our processes with the help of ConX Wireless solutions. Now we have accurate data that is automatically collected organized for me to access quickly and easily. We are more accountable with this data as it is easily compiled into a summary report for council every month and I can combine the ConX maps with our operator timesheets to compare work done. We couldn’t easily do that with paper maps. I can also easily see service gaps in parts of the RM and direct our operators appropriately to ensure our ratepayers are getting appropriate levels of service. It’s also really convenient to be able to review our progress to plan and prepare for upcoming work seasons. We would recommend ConX Wireless solutions to any municipality looking to improve their road maintenance operations."
"We identified serious gaps in our road maintenance reporting. We had no objective way of providing road service history to our rate payers and no legal leg to stand on in case of litigation. We collect very detailed road maintenance history with the ConX Wireless system. We can see how much service a road has received for the last day, week, month or year and we can access that information in just a few mouse clicks. On top of that, the ConX customer service team has been extremely helpful with any training or support inquiries. Our administration has confidence and piece of mind, knowing that we have this information when we need it. ConX Wireless solutions would be an absolute benefit to any municipality looking to improve their public works data collection processes."
"We have the ConX Wireless system installed in 2 graders, 1 tractor and 1 truck as well as in our 2 water fill stations. The operators, administration and council really like the system as it makes it easier for us to track the work that is being done during a day, week, or month. We can see when the last time a certain road was graded, had snow removal or was mowed. Our ratepayers that use the water fill stations a lot really like that they can have their fob on their keychain and don’t have to carry around hundreds of dollars of loonies."
"With our Conx Wireless system, it is a breeze to build and store historical reports of our road maintenance operations. Everything is already digitized so I don’t have to waste time transposing paper maps to our computer filing system. I have piece of mind knowing that the data being collected is consistently accurate."
"The number one thing for us is the customer service we receive, especially with technical support. Questions are always resolved efficiently. We started out with fleet tracking on our graders as we decided to move out of the dark ages of highlighted maps and into the new world of technology at your fingertips! When we decided to open a new treated water well it didn’t take a lot of thought to jump on board with ConX and it has proven to be simple to use from getting the customers set up to informing the operator when the well is in use. Extremely happy with the product and service!!"
"The ConX Wireless system provides tracking that enhance your road maintenance operations and is easy to use. No more keeping track of road maintenance records on paper! The road maintenance historical information is always there in one convenient location. We have our R.M. map in the GPS system and I know the exact time and location that each snow removal or road grading has occurred, making it easy to respond to ratepayer inquiries. It also provides accurate information for any liability issues that may arise involving road maintenance work. ConX Wireless has been very quick to respond to any questions we have. We are happy with ConX Wireless and would recommend them to any other municipality."
"Since we installed the ConX system in our graders and mowers, I’ve been able to respond to rate payer inquiries with ease, using indisputable information. I trust our employees to do a good job, but having a system in place to verify timesheets when something seems a bit off, has also been very helpful. We’ve used the X-it GIS system to mark all our culverts and now I’m very excited to build the rest of our asset database!"
"We partnered with ConX Wireless because our council felt there was a lot of data they weren’t getting to make the best decisions for the RM’s road maintenance program. Since we have incorporated ConX Wireless’s solutions, we have collected a lot of data that we never had before and we can now easily analyze that data to determine if service levels are appropriate and if we need to go beyond regular maintenance to build a road. We recommend ConX Wireless to any municipality looking to upgrade their road maintenance operations."
"We found ConX Wireless at the SARM tradeshow. We liked the pricing structure and so purchased their product. Our graders were outfitted to alleviate rate payer concerns of road maintenance issues with hard evidence of completed work. It also helped with our safety plan of making sure operators working by themselves are safe. The system has performed as expected. The historical tracking of our machines has been hugely beneficial to us. I would recommend it for other RM’s because we have received excellent customer service, the product has performed excellently and its very cost effective."
"We saw the T2C system as better way to track our road maintenance and equipment locations. Having all that information in one convenient location is a real benefit for us as well. We are now able to keep records of our road maintenance mower program and gravel application program. We’ve placed geo-zones around our gravel pits which will allow us to track how much loads of gravel we are using and where they are coming from. The product offered is excellent, it covers all the bases of what we use it for. With some customization, we can get the exact information we need."
"We needed a better way to track road maintenance in our grader program. And the water system to keep up with reporting to the water security agency. We have used the system regularly and it has performed exactly as we expected. I like the accuracy of the work being tracked by the grader packages. T2C offers piece of mind with solid facts when disputes arise involving road maintenance work."
"We took our time to research GPS providers to make sure all of our operational needs were met, and in the end, we confidently chose ConX Wireless. Also, they have given us the ability to manage our bulk water stations and our road maintenance fleet of grader and mowers all in one convenient and easy to use system. ConX Wireless is a local Saskatoon company which makes it easier for purchasing and receiving customer service. Our rate payers now have easy access to our bulk water site(s) using fob keys and we now have key information about who, when, how much and how often they are using our sites to better manage our resources. The system had some growing pains in the beginning but is now working flawlessly for us. Our road maintenance program is a high-level tool that collects real time data, which can be used to respond to rate payer inquires."
"We have been able to utilize the ConX Wireless system to prove with out a doubt, that road work had been completed where an insurance claim took place, absolving our RM of any liability.
"Our RM was hit with a wicked spring snowstorm a few weeks ago. Ratepayers were calling the office constantly to find out if the roads to their homes had been cleared of snow. I was able to utilize our recently purchased GPS system from ConX Wireless to see exactly how much progress our road clearing program was making and which areas they were going to clear next. I had this info in real-time and could give accurate information to the rate payers very quickly. We chose to include our own RM map in the GPS system instead of the standard google maps. Without this feature, I would have been guessing which roads had been cleared. Luckily, I could see exactly which roads were clear and which were not, without having to bug our operators. This system made my job a million times easier that day."
"We are very happy with your program."
"We purchased the ConX wireless system as a tool to help us demonstrate and record the work being completed in our road maintenance program. Our Operators were a bit hesitant and so with full transparency, we gave them access to the system and they love it. They have hard data to back up the work that they do every day in case anyone wants to dispute their work. I can step back and have piece of mind knowing that they are doing what I ask, day in and out. This tool allows us to plan our daily operations in the most efficient way possible, eliminating excess work as well."
"We have a lot of manholes that protrude above the asphalt due to the deterioration and settling of the streets, we marked these hazardous manholes with the X-it marking system and ConX Wireless’s unique hazard detection software. The operators are now alerted as they approach these hazardous manholes saving the town thousands of dollars in possible repair and down time. The real benefit to having this system is to allow the operator to concentrate on the task at hand reducing stress and fatigue. Furthermore, we now have a GIS database of our infrastructure."
"Council purchased a new grader and even though we had ConX Wireless systems in our existing graders, they wanted to try and use the manufacturer system in the new grader as it came free with the new grader. I used the manufacturer’s system for a few weeks and quickly realized I was not getting the data I needed from that system. I explained this to council, and they agreed to purchase a third ConX grader package to complete our fleet. With ConX, I can see all the activity of my entire fleet in a single map. This is the information I need."
"The RM of Snipe Lake has many rural water wells that supply ratepayers with water for agriculture use and domestic water on farms. (Note: the domestic water is not considered to be potable water). We decided to do a test project on two water wells in Division 4 which I’m the present councillor. The reason we picked these wells is that this site is in the vicinity of two neighbouring Rural Municipality. The well water is free of charge and 100% funded by the RM of Snipe Lake. We have Text2Car (ConX Wireless) on most of our graders and gravel trucks that are used in the RM. They informed us that they have equipment that can gather information for us. Here are the criteria of what we wanted to be able to do: ➢ We requested that the information, administration, activation, and deactivation to be handled at the RM office. ➢ Water users are required to come to the RM of Snipe Lake office to apply for access. This way we can identify the users. We have built bylaws that state the requirements for water well users. The Text2Car (ConX Wireless) system meets these requirements. Here are the requirements at the water well site: ➢ We had looked at cards with magnetic strips or key fobs (magnets with identification). In talking with people using cards with magnetic strips, there seemed to be a lot of issues with the card or the reader for the card mostly in cold or wet conditions and that cards were prepaid and they needed to put in identification codes. We chose the key fob system. ➢ The equipment needed to run on the power available at site. There are no large modifications or added structures required and it is user friendly. Benefits from Well Monitoring System by Text2Car (ConX Wireless): ➢ The ability to have an annual total consumption of water from the well. This is required by the province. ➢ We now know who the users are and what the water is being used for. ➢ In the case of water rationing in nearby towns you could protect your water supply. ➢ It is unbelievable how far people will drive for free water. ➢ We now can see how much water is being used in our municipalities and neighbouring municipalities. ➢ We now can charge for water well usage. ➢ With the data you are gathering you can determine: • Peak time of use. • Size of loads. • Run time on well equipment. • Trend water usage • The amount domestic water usage. (beneficial information on farmyard usage {month, seasonal and annual}) • The amount of agricultural water usage. (beneficial information on farming practices {per acre, seasonal and annual}) ➢ If you do monthly testing of the water wells you could cross reference with the usage to see if there are contribution factors based on usage."
"We’ve been using the ConX Wireless Road Maintenance system for multiple years now and we are incredibly happy with our investment in the system. We can pinpoint exactly which roads have been maintained, when they were maintained and, by which pieces of equipment. I really like that the system removes all uncertainty regarding what work has been done. For example, we had just completed some custom grading work for a rate payer, and I invoiced them for 2 hrs of work as I thought that was how long the operator had been there. The rate payer called me and said, “Why are you charging me for 2 hours, your grader was only on site for less than an hour.” I checked our GPS data through the ConX system and was able to verify that the rate payer was right! Our grader had only been on site for less than an hour. This system keeps everyone honest. I adjusted the invoice and the rate payer was satisfied with the result. Above all else, I really appreciate the service that we have received from the ConX wireless team. Whenever I have had a question or needed assistance, their response time is almost immediate, and they are always immensely helpful. We have developed a strong partnership with them, and it has made my job easier on a day to day basis."<br><br>"We had liability issues with our sprayer allegedly drifting chemical in sensitive areas and a rock damaging a rate payer’s vehicle. We had no solid evidence of whether we were at fault in either of these situations, so we did some research and found ConX Wireless had the solutions we were looking for with their grader and sprayer systems. We can now see exactly when and where our equipment has been and how much work was completed in those areas. Our operators don’t have to worry about filling out paper maps as it’s all done electronically in the ConX Wireless system."
"We are well versed in the realm of GPS asset management and the benefits it brings to an RM’s operation. Before we chose ConX Wireless as our provider, we were with another provider for multiple years. We are always looking at ways to improve our operations and when we went to our previous provider with some new and unique problems we wanted them to solve, we were met with little response. In fact, we could barely get a hold of a human to talk to, period. We knew about ConX Wireless, but it was not until some of our neighboring RMs introduced us to the system that we realized how powerful the system actually is. We had some discussions with the staff at ConX Wireless and they were more than willing to tackle our unique problems. Our experience has been phenomenal dealing with ConX Wireless and has reinforced our decision to switch providers."
"We looked at the factory wireless GPS option for our graders. While it does have its benefits, the information given does not provide daily operation info, nor does it assist us with planning of road maintenance. The ConX Wireless system provides us with tracking capabilities which will allow us to better ascertain our costs on various roads and projects. It has also been extremely beneficial in tracking municipal equipment for private projects for billing purposes. ConX Wireless has been more than accommodating in assisting the RM of Mervin in attempting to provide additional services for our Municipality which is not part of their normal tracking product offerings. We also needed a way to review cost in relation to our existing budgets and be able to review operational usage data, so we can plan future budgets with more accuracy. ConX Wireless gives us the data and the tools to analyze it quickly and in detail. They have been very receptive in trying to work with the RM to develop new software features to ensure the RM of Mervin’s requirements are met."
"Our old paper methods of recording our road maintenance program was, at times, inaccurate and cumbersome to maintain. We knew there had to be a better option out there. While at the SARM convention, we found ConX Wireless. We explained our present operation and challenges to the guys. They recommended their products and services that not only solved our problems but helped improve our operations too. We installed ConX Wireless devices in all our graders, mowers, and gravel trucks. These are the key pieces of our road maintenance program and we need accurate and timely information regarding the work they complete. ConX Wireless gives us that ability. We now have access to an entire digital database showing us exactly what work has been completed in the RM. I really like that I can access the system from anywhere using my cellphone or laptop. I would certainly recommend ConX Wireless to other RMs. They have been very helpful in tailoring the system to our needs. When I needed mapping beyond what their system offered to look at, they took my RM legal land description map and integrated it into their system. They are very customer oriented and have been very quick to respond to all our inquiries."
"We were using another provider but switched to ConX Wireless because they are a local company that was cost competitive. If it makes sense for us, we always want to support the local economy. The system is easy to use and was exactly what we were looking for in a GPS system. The Road Maintenance Map (map of all work completed) is very important to us. If any incidents like a car accident happen, we can look back and see when that road was last maintained to ensure that was not a factor in the incident. We would recommend ConX Wireless. They are very easy to deal with, communication has been excellent, the installation process was smooth, and the system is very user friendly."
"The info T2C gives provides solid evidence which resolves disputes very quickly, allowing us to maintain good relationships with the rate payers. We were also having employee issues with daily work reporting. T2C takes the human element out of that reporting. The graders and mowers are important to monitor to see work completed. Our biggest concern with the gravel trucks is that they are not speeding on grid roads in the RM. Our expectations have been fully satisfied as we have used the system to quickly settle rate payer disputes of RM vehicles speeding on grid roads. The ability to show when roads have been cleared of snow this winter allows us to easily communicate which roads are clear and safe to drive on. I would certainly recommend T2C. The product and the service has been excellent."
"In our RM’s experience, GPS fleet management has paid for itself many times over. Our operators no longer have to complete paper work-maps, increasing employee productivity by 15–30 mins every day per operator. Some quick math shows that this has saved our RM roughly $1300 a year per employee. Where GPS has really been invaluable to us was when one of our operators stopped responding due to health issues in the field. The operator was on a grid road and verbal directions would be very difficult. I was able to direct emergency services using our GPS system, and thankfully, our operator was taken care of in time before any major damage was done. We chose to switch providers to go to ConX Wireless because they offer a host of features dedicated to rural municipalities for a far lower price than our previous provider. So, the value of the ConX Wireless system is very tough to beat."