CANADA’S WIRELESS
SYSTEM SOLUTION PROVIDER
OF MUNICIPAL ASSET MONITORING & CONTROL
VANCOUVER: (778)658-6633 CALGARY: (825)425-3347 WINNIPEG: (431)816-2044 TORONTO: (647)559-7989 FREDERICKTON: (506)405-2460 HALIFAX: (902)706-8284 ST.JOHN'S: (709)705-6242
“Our gate system at the lagoon has been going great—we haven’t had any issues at all and it has definitely been an improvement. Before, we didn’t really have a proper system in place, just a manual gate that people opened themselves. This has been a smooth process for us and especially our users.”
“Everything is kicking along great! Our GPS systems in our Graders are working really well after we made a small adjustment based on Jared’s advice. He gave me some tips and tricks and suggested we wire one of the graders separately, and after making that change, it worked great. We had a few discussions about other small issues, and he gave us different things to try. His service and troubleshooting has been fantastic.”
“Everything has been going really well with our Water Fill system. We haven’t had any complaints, and people seem to be pretty satisfied with it. Everything is just running as it should without us needing to do much, and users are happy.”
“Everything with our Water Fill system is going well. I really appreciate the check-ins, it’s great to know that ConX Wireless cares about how things are going even years later.”
“Things with our water fill system have been going really well. We’ve had an influx of users at times, especially when other water stations in other Municipalities were down, but everything continued to run smoothly.”
“We really like the Grader system, it helps a lot for tracking where our graders are with snow clearing, especially since we don’t have great cell service here but it’s still able to track everything. The public Snow Map has been a good thing too. We sent it out to our ratepayers hoping people would use it, and based on the traffic, they definitely are!”
“The Grader System been useful for ratepayer complaints. If someone says we only plowed their street once last year, I can check and tell them, ‘No, we actually did it four times.’ Having that proof is really helpful.”
“The bulk water system is excellent. We got it up and running late in the year, so we haven’t had a chance to use it a whole lot yet because of the low demand in winter, but so far it has worked very well. We are excited for this spring and summer when usage will really take off and we’ll get a lot more usage information from it.”
"The service and support at Conx Wireless is great! If I ever have an issue, I “We have the Snow Maps on our website. Our Ratepayers think it's a great tool to have for sure. It's awesome when we have a snowstorm just to know where the Grader has been and where it hasn't. I do think that that we've had less calls into the office now asking about which roads are safe to drive on. I send out a mass notification to any of my rate payers that have signed up for it at the beginning of the season how to access it on our website and that they just follow the link and that they would be able to see the snow removal.”
"The service and support at Conx Wireless is great! If I ever have an issue, I just call into their office and it is fixed in less than 10 minutes."
"One of our council members has taken a strong interest in what the Road Maintenance Systems provide, which has been a big help in keeping things running smoothly. We also had some initial challenges with our gravel tracking, but after working with the system and the support team, it’s now performing much better."
"Earlier this week, our tractor was stolen. I reached out to ConX Wireless and their team walked me through the ‘Share Tracking’ feature. I was able to share the live tracking information of the Tractor directly to the police. The ConX system actually had a complete map of where the tractor had went to exactly where the tractor was located. It made the police’s job very easy. I’m so grateful that we had the ConX GPS system installed."
"The water system is running smoothly and has been reliable with no glitches. The fobs work great for our ratepayers and I never need to order any more because no one loses them. They just go right on your keychain and if you've lost your keys, you probably have bigger issues than a lost fob, which is easy to replace and transfer the balance."
"It’s great knowing the system catches things for us so we can keep our reports as accurate as possible! When our grader’s normal activity pattern changed from snowfall affecting the grading height, the system alerted us that it might need a calibration. We did a quick and easy calibration and it was good to go."
"The haulage system is really great. It's really helpful for our operators to have everything automatically tracked and it's great for me for automatically calculating everything so I can keep track of the current budget and then plan for next year too."
"Our mower and sprayer systems are great. It is really handy to have things automatically recording as we work. This year we will be adding some more culverts for our mower system to detect for us. It is a lot better than relying on people to keep an eye out for them."
"Grading is a lot easier with the trackers since we don't need to take time out of our day to keep manual records. We upgraded one of our Grader systems to the Gen 4 last year and it seems more accurate and calibration is simple and really quick."
"The system works really smoothly. We haven't had any complaints or issues, and we don’t really even think about it much because it just works and never needs maintenance. It's also really simple to learn how to manage."
"Our Operators really love the ConX Wireless systems because they don’t have to spend time writing and submitting reports anymore when they clear the roads of snow or spread gravel or mow the grass along the roads. They also really appreciate that the buzzers in the mowers will alert them to culverts so they can avoid them. Now they can get more done since they don’t need to drive as slow to spot the culverts. Plus no more damaged equipment!"
"I was required to get 3 quotes as per Starland County policy for our 8 bulk waterfill sites. ConX Wireless’s Full Water System Solutions was 1/3 of the price of other providers. Even at 1/3 of the price, ConX Wireless provided more features and more of what we needed. ConX Wireless was also very responsive and helpful when I had additional questions, which was not my experience at all with the other providers."
"Everything is working well and going smoothly with our bulk water fill system. I like the online platform. It has lots of ways of finding the data and information you want and for creating and managing water users accounts, and our water users like it too. The training sessions for the system were simple and straightforward."
"...We also had some initial challenges with our gravel tracking, but after working with the system and the support team, it’s now performing much better."
"Conx GPS has been a great tool for us. It helps keep the guys safe, makes sure we know where the trucks are, and gives us proof for Council that everyone's out there working hard. When we first got it, some of the guys weren’t too keen on the idea, but once they saw no one was sitting there watching their every move, they got on board with it."
"ConX Wireless really goes out of their way to make sure everything works for you the way you need it to. When we needed to track material from 25 different pits, the system was originally limited to just 9. I brought it up to them, and they took it seriously because next thing we knew, they upgraded it to handle 99 pits for us and apparently all their other Municipal clients for free. That upgrade made a huge difference for us because we were at a bit of a standstill without it, and I really appreciate how they stepped up to make it happen."
"The fob systems at our wells are especially helpful when it’s reporting time to the Province because we can get a more accurate water volume that has come out of the wells and the reports are all automatic. The systems have made this process very easy, as well as billing out for usage."
"Your GPS Fleet and Grader trackers are working great. It's been really useful to have everything automatically recording our work to lighten the load, and the history records are super easy to look up when we need them."
"Everything is working perfect. All your guys systems are awesome and so is the staff. When we had an issue with one of our old Gen 2 Water Fill Systems we bought a bunch of years ago, I brought it in and the support staff there repaired it in less than a day at no charge, even though it was off warranty. You will not find such a great support team like ConX Wireless anywhere else."
"I love your guys’ Grader Systems. When ratepayers do call in and complain about roads not being maintained in a while I can go right to the computer or my phone or whatever device I have around and let them know exactly when the road had work done and what was done to it."
"We’re so grateful for the ConX bulk water fill system because it’s such an improvement over our previous coin operated system. It’s literally better in every single way and it’s saved us so much time not needing to manage it both on-site or administratively. Our water users love it too!"
"Our grader systems and snow map are super useful! We have concrete evidence of what work was done and detailed metrics, and our ratepayers get to reap the rewards too by using the Snow Map to see what roads are safe for them to travel after it snows without needing to call our office to ask."
"The physical installation and set-up of the Water Fill System went very smooth. The Support Team was exceptionally helpful through the entire process."
"The bulk water fill system is really great; we like it a lot! Our water fill users love the online access and notifications. After they get water, they immediately know the balance of their account and how much water they received. The online access is nice for us too because we can view pump activity in real-time or as monthly reports and see what users are using the system, how much water they received, and also the cost. This is great for when we have to reconcile water usage and payments at the end of the month, or at the end of the year for the auditor."
"The training sessions for the system were simple and straightforward."
"….All your guys' systems are awesome and so is the staff. When we had an issue with one of our old Gen 2 Water Fill Systems we bought a bunch of years ago, I brought it in and the support staff there repaired it in less than a day at no charge, even though it was off warranty. You won't find such a great support team like ConX Wireless anywhere else."
"We appreciate how easy the Bulk Water System is for our patrons to use. It is a non-complicated way to ensure all our users have the ability to access our bulk fill and not have to worry about making it into our office during open hours to reload the FOBS. It can all be done electronically and as a result, we have seen an increase of use due to its simplicity. Thank you!"
"The ConX Wireless website is super easy to navigate. Adding money to accounts is simple and the reports are great."
"Thank you for everything, you guys have been awesome. Everyone is super friendly there."
"The Support Team was exceptionally helpful through the entire installation process [of the Water Fill System]."
"...The online access is nice for us too because we can view pump activity in real-time or as monthly reports and see what users are using the system, how much water they received, and also the cost. This is great for when we have to reconcile water usage and payments at the end of the month, or at the end of the year for the auditor."
"The Owner and CEO of Conx Wireless dropped by to personally deliver a spare fob-reader to us and to learn about how we are using our Conx Wireless bulk water fill systems. He gave us an enormous number of tips and information for how we can better utilize our Conx Wireless systems and make the management of all 4 of our water fills fully automated, such as new customers signing up themselves, and existing customers managing their payments themselves whenever they want, freeing up time for our admin staff to focus on their other duties. We are very excited to roll out all these new initiatives to our customers to make payment and sign-up easier and more convenient for them, and our admin staff is especially excited about how much this will lighten their workload!"
"We’ve been using the Conx Wireless Road Maintenance Systems, and their customer service has been excellent—proactive, speedy, knowledgeable, and always willing to help. They took the initiative to reach out and check in on how things are going with our systems. During one of these check-ins, I mentioned an issue I was having and was immediately connected to their support team, who quickly diagnosed the problem and guided me to a solution. I couldn’t be happier with their support and the regular follow-ups. Even though we’ve been a client for about a year, they continue to check in on us—unlike other companies that only follow up in the beginning, or worse, not at all."
"Everything is going great with our Grader Tracking Systems. The systems have been able to help our Foreman and Equipment Operators spend more time actually maintaining the road instead of wasting time recording the maintenance manually."
"The ConX Water Fill System is a great system, and we were able to fully utilize its control features this summer. Our main source of water was diverted, and we had to impose very stringent restrictions. Controlling who uses our water fill and limiting their volume was essential to us, and we were able to do it all from a computer. This made the difficult situation so much more manageable."
"Our Gate System has made managing access and charging per entry simple while keeping the gate secure. The Bulk Water Fill systems at our wells have also been a big help during reporting season, making it easy to track water volumes and handle billing. We also have Mower Systems for tracking and culvert detection, and Grader Systems we use year-round, which are great for tracking but also for checking in on our staff to see where they are. In Winter, it’s so helpful for quickly confirming roadwork when ratepayers call in to say their roads haven’t received maintenance. I also appreciate the regular check-ins. Sometimes there are questions I have but I never get around to reaching out and asking them. The check-ins give me a chance to ask and receive an immediate answer."
"...I also appreciate the regular check-ins. Sometimes there are questions I have but I never get around to reaching out and asking them. The check-ins give me a chance to ask and receive an immediate answer."
"So far, the GPS tracking system is going great with our graders. It provides us real-time information on our graders which is not only good for keeping our staff safe but also handling citizens' complaints and concerns in a timely manner."
"The Grader systems have proven to be highly effective. They enable us to monitor the arrival and departure of our equipment efficiently and thereby ensuring operator safety. Additionally, we have successfully utilized these systems on occasions to resolve lack of road maintenance service complaints from our taxpayers. The Snow Map will also be a great tool for the public to use."
"It's great to have the Grader systems for ratepayer relations. We are able to verify complaints from ratepayers if they believe their road hasn’t received grader or snow removal maintenance. It’s easy to check the system and see if there was a grader there recently or when it was there last."
"It’s going great with our Grader Systems and the Snow Map! Whenever it snows, our graders get to work and we can track them easily online or generate historical reports. We use the Snow Map on our public website, so instead of all our ratepayers calling in and asking us about which roads have been done and which roads are next, they can just check the online Snow Map instead. They have also been essential for our bus drivers who need to immediately report in to the school division whenever there is a snowstorm and report on the road conditions. They used to have to drive out there and check manually. Now they all use the Snow Maps instead so they don’t need to drive out there themselves and possibly get stuck. It’s very important because if their routes aren’t done, the School Division will tell them to cancel service for the day or the next. We also utilize the Crystal Reports that are given to us at our Council Meetings, so that Council can stay fully informed of our operations. I also wanted to mention the great customer support we receive from Conx Wireless! They are quick to respond to any issues or questions."
"The Water Fill System is really easy to use and I can access everything I need just from my computer. It’s great for preventing non-ratepayers from using our well and having different rates for different types of users like Municipal Staff."
"We have the ConX Wireless in our water stations and our road maintenance vehicles. The water users like not having to carry spare change around. The vehicle operators like that they do not need to record anything anymore and when they are mowing they are alerted to culverts so they don’t hit them. The reports are detailed and convenient for Council and Admin staff, especially with ratepayer complaints."
"Our Conx Gate System for our lagoon has made such a positive difference to our Municipality. The system notifies us when the gate has been left open and who left it open. And it notifies them too so they can close it before they drive away. It has definitely increased our revenue since we only had an honour system before. Now we can bill everyone properly and fairly, and no one is dumping for free. And no one is copying keys either! We also like receiving reports on the usage so we know how much is being dumped by vehicle size and now we don’t need to calculate anything for billing."
"I find the water fill system very user friendly, I like the ease of the reporting system and the fact that I can mass message all the users to let them know of any changes or urgent notices. Most importantly their support is wonderful."
"Things are going great with the Water Fill System. Our users really like it, and it is very helpful for us from an administrative point of view."
"Conx Wireless is awesome! Great service and speedy response time! We recently ordered the Sewage Tracker and I am very excited to start the program! The system will pay for itself and provide actual data on our Lagoon use!”"
"The ConX Wireless road maintenance systems are a valuable asset for the RM. It enables me(the administrator) to print off reports of the different machines and the work that they have done. This is a great tool for me to use when preparing my report to present to council. This system also aids the public works staff in keeping on top of the maintenance of each machine."
"We really like our Bulk Water Key Fob/Credit Card system here in Provost. It works great and saves us a lot of time."
"The Road Maintenance systems have been an effective tool when tracking our equipment as well as the Snow Maps being an efficient way to allow our ratepayers access to the continuous location updates of our graders."
"The Grader systems have been very beneficial for tracking what roads have had maintenance and when. It is convenient to look this up when a ratepayer is questioning when the road was last graded."
"Things are going really good with our water fill system. We really like the remote billing and that the backend is all web based with customer and admin logins. Before this system everyone just had a physical key and we had to go manually record the water usage at the station."
"The Municipality extends its sincere appreciation for the invaluable support provided by ConX Wireless in tracking and monitoring heavy equipment operations. Through their advanced tracking technology, we receive precise, timely data that reflects the rhythm of our operations. The weekly and monthly reports deliver key insights that enable us to understand our operational flow, make informed decisions, and improve efficiency. ConX Wireless’s reliable service enhances our ability to optimize resources, better serve our community, and uphold our commitment to transparency and accountability. Thank you, ConX Wireless, for being an essential partner in our mission to serve effectively."
"The ConX bulk water fill station has really streamlined our invoicing and administrative processes, and customers like being able to top up and get water any time they need."
"As part of The RM of Frenchman Butte’s ongoing efforts to improve operational efficiency and resource management, the use of this Conx GPS service to track and manage municipal equipment has proven to be an essential tool."
"...ConX Wireless was also very responsive and helpful when I had additional questions, which was not my experience at all with the other providers."
"The users using the fob water fill system really like it and so do we. We want more people using the fob system because it is easier for us to manage, so we are actually just about to put out a campaign to get more people using the fob system so we can finally decommission the Coin-Operated system and strictly use the ConX Water System."
"Our users absolutely love the ConX Wireless Water System. They think it is so much easier and they love the convenience of the system. They really love not having to deal with coins anymore, and so do we! It is definitely a huge improvement compared to our previous Coin-Operated system."
"The snow map is amazing! It has reduced the amount of calls we get for “Are the patrols out?”. We can direct our ratepayers to the Snow Map link, and they can monitor any area of importance to them, at their own leisure!"
"We also utilize the Crystal Reports that are given to us at our Council Meetings, so that Council can stay fully informed of our operations."
"...The reports are detailed and convenient for Council and Admin staff, especially with ratepayer complaints"
"...We also like receiving reports on the usage so we know how much is being dumped by vehicle size and now we don’t need to calculate anything for billing."
"The users are really liking the Water Fill System and we have had zero complaints since the system has went live. It’s also easy to administrate and manage on our end. It’s a really great system."
"...Most importantly their support is wonderful."
"The ConX Wireless road maintenance systems... enables me(the administrator) to print off reports of the different machines and the work that they have done. This is a great tool for me to use when preparing my report to present to council..."
"...I also wanted to mention the great customer support we receive from Conx Wireless! They are quick to respond to any issues or questions."
"We’ve been using the ConX Wireless Road Maintenance system for years, and I couldn’t be happier with, especially during those freezing winter months when I can easily check on our grader operators and make sure everyone’s staying safe out there. The system takes all the guesswork out of tracking what work has been done, and satisfies our ratepayers when they want more substantial proof that their roads have been maintained other than just our word, which no one can really verify, especially when your only data is someone marking it down on a map with a pen."
"The Water Fill Station FOB system has been fantastic. Our users really appreciate the convenience, and from my side in the office, it’s easy to manage and maintain. Assigning FOBs is quick, and the whole process just works smoothly. One feature I love is being able to create groups for different staff departments, like the fire department, so they never need to worry about paying for water. It also allows me to monitor how much water each group is using, which keeps everything organized. Overall, we’re really happy with the system, it’s been working great for us!"
"I'm a huge fan of the ConX Systems and always recommend it to other CAOs I know! Being able to quickly check the location of our graders and other equipment has made a big difference for us, especially during mowing season. Our Reeve also appreciates how he can just log in to see where the equipment is at any time, which helps him handle issues without having to call around. That way ratepayer questions or complaints can be answers or fixed right away."
"The ConX Water Fill System, has made everything so much more efficient! We used to rely on a coin-operated system or having to send our staff out to the water fill to manually fill up tanks for people, but now our team doesn’t need to be called out, users can easily manage their own accounts, and nobody needs to deal with coins anymore!"
"...We also really appreciate the free training sessions, even though the system is easy to use. With new staff joining soon, it is great to know we can conveniently book training online when they’re ready."
"Our Water Fill Systems have been running flawlessly for two years, and we haven’t received a single complaint. We’ve also been using the Mower and X-IT Systems for highway mowing and culvert detection, and they’ve been a tremendous help! Since implementing them, the number of culverts being hit has significantly decreased, which has been especially beneficial with our new operators. These systems have made a real difference in improving our operations."
"The water fill system has been incredibly easy to manage. It is so hands-off that we only need staff member to know how to use it from an administrative point of view. We haven’t received a single complaint from our water users. It runs seamlessly and the operation of it is so easy. We couldn’t be happier with its performance."
"We like the mower systems for keeping track of all areas that have been completed automatically and so we can make sure the areas are done. I pull the maps and data every month for Council meetings. The Councillors really like them!"
"...the Crystal Reports give me and Council a great summary of everything that has been done so we can figure out what needs to be done."
"This system has definitely eliminated the damage to our culverts and mowers. Since using the Mower systems, we haven't had a single flat tire on our hitch. Before, we would often cut a few tires on the culverts every now and then because it's so hard to see the culverts. And of course hitting them would also damage our culverts too! Now that is no longer an issue at all."
"I find the grader and haulage systems to be very good and informative. I use it to check on up on stuff like the hours the machines have been running, or the hours they have been doing work or just travelling. I don't have to worry about my guys out there all alone, I can just look on there and know exactly what's done and what they are up to and where they are. And then the Crystal Reports give me and Council a great summary of everything that's been done so we can figure out what needs to be done. These are great systems."
"...I can see all the equipment grading in real-time and obviously in my reports that I print off. I also use the reports to calculate the hours for our operators. I send them the reports and their hours to them and to payroll, and everything checks out!"
"We've been using the Mower and Fleet trackers, and they've been working flawlessly. If anything ever went wrong, I’m confident you’d know before we did because of how proactive your team is! The systems have lived up to every expectation, and we haven't had a single issue. We also really appreciate the free training sessions, even though the system is easy to use. With new staff joining soon, it's great to know we can conveniently book training online when they’re ready."
"Everything has been running smoothly with absolutely zero issues. Our water users really like the system—it is easy for them to track their water usage and account balance through the email updates they receive. I have nothing but positive things to say about your company and the Bulk Water Fill System. It’s incredibly reliable, and I would recommend it to anyone. The fact that it works so well means I never have to deal with any problems. I also appreciate the regular check-ins from ConX Wireless staff to ensure everything is running smoothly. That level of service is truly next-level."
"Everything has been going great with our Grader Systems! I can see all the equipment grading in real-time and obviously in my reports that I print off. I also use the reports to calculate the hours for our operators. I send them the reports and their hours to them and to payroll, and everything checks out!"
"I have nothing but positive things to say about your company... I also appreciate the regular check-ins from ConX Wireless staff to ensure everything is running smoothly. That level of service is truly next-level."
"...The accuracy of the reports has greatly increased, and it is evident in the feedback we get from both our foreman and the Council. I share the reports regularly, and everyone appreciates the precise data they provide...."
"...the automation of everything and the detailed reports have been great."
"...We are also loving the records of everything so we can track it all and know who and how much water was taken just by checking online or getting our monthly automatic report..."
"The water fill systems are working great, no complaints at all. Users used to have to record water usage manually and then be billed, so the automation of everything and the detailed reports have been great."
"The users are loving it and so are we. The water users love the easy access to it and the 24/7 availability of it. We are also loving the records of everything so we can track it all and know who and how much water was taken just by checking online or getting our monthly automatic report. We used to have a prepaid card system and that required a lot of work on our end to keep users topped up, and also it was less convenient for our users since they needed to keep track of how much was on their cards and make sure they didn’t run out when the office was closed, which is when most of them go get water. This system is way better, a LOT better."
"...The accuracy of the reports has greatly increased, and it is evident in the feedback we get from both our foreman and the Council. I share the reports regularly, and everyone appreciates the precise data they provide."
"Since switching to the Gen4 Grader Systems, we have noticed a significant improvement. The accuracy of the reports has greatly increased, and it is evident in the feedback we get from both our foreman and the Council. I share the reports regularly, and everyone appreciates the precise data they provide. Calibration has also become a breeze—it is now much simpler and quicker, even for our foreman, who is not very tech-savvy. He is much happier with how easy the Gen4 is to use."
"Since we started using the mower and X-IT devices, we've noticed a real difference in reducing culvert damage. They've been a great addition to our equipment, and it's clear they're helping us protect our infrastructure and save on repair costs and equipment down-time."
"“Our Water Fill System is working perfectly. We have never received any complaints or had any issues at all in the entire time we have had it, and we have saved so much time not having to roll coins!"
"“Since implementing the system, we haven't had a single complaint from users. Administration loves how seamless it is, and users appreciate how easy and simple it is to use. They just tap the fob, get water, and they're good to go. It's incredibly straightforward, and overall, it's a great system. We love it!""
"...Council especially utilizes the tracking and reports..."
"...The weekly and monthly reports deliver key insights that enable us to understand our operational flow, make informed decisions, and improve efficiency..."
"Our grader and mower trackers are working great. Council especially utilizes the tracking and reports. We activated our Snow Maps this year and Council really quite likes that they can track the graders this way. We will likely be putting it on our website this season so everyone can see the benefit!"
"...Everything is very accurate and the Road Segment Analytics has been extremely useful! Council is also very happy with the Systems and all the reports they provide."
"We recently upgraded one of our Grader devices to the current Gen4 model and it’s working very well. It’s easier to work with and very quick to calibrate. I also believe it’s even more accurate."
"ConX Wireless really goes out of their way to make sure everything works for you the way you need it to.... I really appreciate how they stepped up to make it happen."
""It’s a terrific system. The users like it a lot too. We are even doing better financially because our commercial users who need to fill up a huge tank can just use a fob and add funds to their account whenever they want and they don’t need to keep a bunch of coins on them. It’s just so much more convenient for everyone. I also think the system is a lot more accurate than a coin-operated system. Users are getting exactly what they pay for, no more no less. We have had absolutely zero complaints from users. NONE. And there are none from me either because I think the system is just terrific. I basically never have to worry about it at all. I’ve had experience with pinpad systems but I really prefer the fob system. It’s easier for users, and there is no maintenance required. We did a demo of it when we first installed it, I must have filled up 60-70 loads of water for users. I showed them how easy it was to fill up, that you get a digital receipt right away whenever you fill up, and how it shows you your remaining balance. We weren’t sure how quickly users would transition to the fob system, but when they saw how easy it was the system immediately sold itself. I used to have to empty the coins out every week otherwise it would overfill, and then we would have to spend time rolling the coins and taking them to the bank. Plus users would need to carry a lot of coins on them too."
"We have ConX in our Graders as well as the Road Segment Analytics option. Everything is very accurate and the Road Segment Analytics has been extremely useful! Council is also very happy with the Systems and all the reports they provide."
"We had an issue in the beginning getting one of our systems calibrated to the correct flow, but that was resolved very promptly. Everything is working fantastic."
"When I need some clarity or hit a snag, I call into the office and get a hold of one of the support people. They've always got someone on the other end of the line who can help me troubleshoot the issue or point me in the right direction. I've found their support team to be top-notch, and if I somehow don’t reach anyone when I call, someone always calls me back right away."
"Everything is tracking and operating well for our Graders and Mowers systems. The odd time I've had an issue, I just called in and someone picks up the phone immediately and it's resolved super quick. We also have GPS devices in our fleet that are working great. When we first got them, Operators initially thought they would feel like they are being monitored but now, after working with the system, they realize it's absolutely nothing like that and they have no issues with it at all."
"The tracking for our graders is going great. I can see exactly where everyone is, what roads are getting graded, and how many miles we're covering. The office folks are using the Road Segment Analytics system to dig even deeper into the road data which tells them the operational costs associated with each segment so they can plan for their budgets. One thing I really like is when a ratepayer calls to complain that their road hasn't been graded, I can pull up the info and tell them, 'Actually, your road was graded on this day at this time, and here's how long it took, how fast the grader was going, and how many passes it made.' It’s made dealing with complaints a whole lot quicker and easier. It’s easily my favourite feature."
"We use the Snowmaps all the time in winter for internal use. Whenever a ratepayer calls in to say that their road hadn’t been cleared, we can very clearly see which roads have been cleared and when. Sometimes we see that the ratepayer is right and that the road hadn’t been cleared, and that another road was accidentally cleared instead. It’s made everything a lot more organized and efficient."
"Everything is working very well and is very accurate. We have summer students and the tracking has been useful to monitor them and keep them from getting lost. Sometimes they aren't even in our RM anymore and when I'm viewing the live map I can give them a call and instruct them on where to go in real-time."
"Sometimes things get pretty busy here and we forget to calibrate the graders for the season since the grader blades operate at a different level between gravel and snow. When that happens, the ConX Support team gives us a call or email before we even notice so we can calibrate and keep our data accurate. We really appreciate the proactive service!"
"I really like the WFS systems we have from ConX. Our only issue was due to our new electrician accidentally moving the systems off of our master switch. After we moved it back, we have had absolutely zero issues. The systems are excellent and they work great."
"We had an unusual scenario where our entire Council was interested in learning how to use the Road Maintenance systems for our Graders and Mowers. ConX Wireless was able to accommodate training for the entire Council in just one session, and the trainer was able to guide everyone through all the functions, reports, benefits of the system, and answer all of their questions—all free of charge! Council was very impressed by the quality of training as well as the data the systems provide, and they have a greater understanding of the benefits of the systems to our Municipality. Council also really appreciated the extra effort put forth by ConX Wireless to provide training to not only staff who will be directly using it, but to other stakeholders like Council Members."
"The ConX gate system for our lagoon has been working wonderfully. We are able to track who entered the lagoon, when they left, what size of truck they had, and bill users appropriately. We are also notified whenever the gate is left open, and so is the user who left it open in the first place! It's made things so much easier for us and our revenue has increased significantly now that operators are forced to be honest about their usage. Before we purchased the ConX gate system, we were using an honour system for our lagoon. Users were given a key to the gate and they were supposed to record every visit, what they were dumping, and how much. But that really wasn't happening at all. They also were frequently leaving the gate open and on top of that we had no idea if people were giving their keys to others or if copies were being made."
"Everything is working really well, from our grader/mower devices to our water fill station. Even the new SOS-Man Down devices that ConX redeveloped to better suit our needs. We recently had an issue with one of our mower devices and the Support Team was able to resolve the issue quickly and provided great, prompt service, which has always been our experience whenever we need help."
"Everything is working great. The Water Fill Station FOB system is easy to use and the users are happy with the convenience of it. From the office perspective, the system is easy to maintain and the FOB’s are easy to assign, so all is good!"
"Conx Wireless is awesome! Great service and speedy response time!..."
"Our conx gate system is working very well. On the organizational end, we love the system as it allows us to monitor the gate access remotely with remote payments and agreements. From the user end, it's very simple, convenient, and easy to use and provide payment. Any issues we have had had been related to user error that was very easily sorted out and resolved."
"The Conx water fill unit is 100 times better than our last system. We've had exactly 0 complaints from users. It's better for staff, better for users, better for all of us. With the coin operated system it was constantly getting jammed. At certain times of the year when it's busy, the system would become overfull with coins. We often had to take a staff member from the water treatment plant whenever we had problems which prevents them from doing their duties."
"The customer service from ConX Wireless has been excellent. Anytime I have a question I just call into the office and I'm always able to get a hold of someone who can quickly solve any issue we have. The odd time I've I'd to leave a voicemail, someone always immediately gets a hold of me."
"People seem to much prefer the system once they change over to it. They really like that they can have money added via e-Transfer and put on their accounts immediately."
"Everything is going really good. No issues at all. All of the fobs are working great and we’ve never had an issue with any of them. It's so easy to load them back up with funds because you can do it online. The device itself is maintenance free. We keep getting more users and all of them comment on how the fob system is convenient and easy to use."
"I really like the Grader and X-it System: they work very well. It doesn't happen often but when I get rate-payer complaints, I can refer to the system for our grader and it shows plainly that the work was done. I like having the ability to quickly give rate-payers concrete proof. The system itself is also very easy to use, and it was simple for me to get everyone trained up."
"The new version of SOS-Lone Worker notification works great. We asked the Conx staff to change how the system operates and they did it! Alerts to me happen when an operator is either most-possibly or is actually in distress."
"Everything is going great and there have been no glitches in our 7 Water Fill Stations. We had one Coin-operated system before. The ConX System is such an improvement for me and the users. Whenever anyone has an issue getting water at one of the sites, I can just go 'zip-zip-zip' quickly with my mouse and immediately tell them what the issue is, which is usually that they have a low balance and ignored or forgot about the email they received about needing to top up their account. It is so nice that I can go in and look it up and tell them exactly what is wrong. Some of our users aren’t great with cell phones so they just call me before they get water if they are unsure about their balance and it is so simple for me to let them know the total of their balance."
"The ConX Wireless Water Fill System has been really great for us. It continues to grow in popularity. The users comment that it’s nice to not need a pocket full of change to get their water."
"Everything is working just great! And I just want to thank you for checking in from time-to-time. I really appreciate the routine check-ins ConX Wireless does to make sure everything is running well with our Water Fill System."
"I love these reports, the monthly one satisfies my council and that is just great."
"Currently, I print off all the Road Maintenance reports and maps on a weekly basis and review them with Council which is very quick and convenient. We had the Snow Map activated this winter, which Council really liked and found very useful. It was very helpful even though we didn't get much snow, as when it did snow everyone was panicking and wanting to know which roads were cleared."
"We are quite satisfied with the Water Fill System. It is a user friendly system for the consumer as well as a very user friendly system on the admin side. We are overall happy with the purchase of the system."
"We have no issues to report, but if we do, we just call Jared. He is always responsive, knowledgeable, and quick to help us out and solve any issues we might have. Everyone here really appreciates him at the RM of Biggar"
"...ConX Wireless’s reliable service enhances our ability to optimize resources, better serve our community, and uphold our commitment to transparency and accountability...."
"100% satisfied. When a ratepayer calls in to say that they haven't seen a grader down their road in X amount of time I just go online, check the last day it was there, and let them know. It quickly gives us the proof we need for those complaints."
"Our operators used to record on paper maps, manually highlighting where they had operated that day. The system takes away all of the work and we no longer have to rely on paper. Now I can simply look online and enter data into our internal system. Ratepayers also call in and want to know when their road is going to be plowed, and I am able to let them know based on where the graders are at."
"A user turned on the pump but forgot to switch it off before they drove away. Fortunately the system automatically shut off the pump when the fail-safe timer was triggered.This kept the water spill to a minimum, reduced the opportunity of big mess, and thankfully stopped a potentially large water bill for the inattentive user."
"I love the WFS. I wish we had them at all of our water fill stations. It is easy to use, it makes everything so much better for me, administration, and for anyone who needs water. I love your systems, you can use me as a reference, everyone should have one."
"Everything has been going really good. It's a really good system. It's easy to use, easy for users to figure out, and simple for us to use. Zero issues and it's all working perfectly."
"The systems are great. The Snow Map is the best thing ever; it’s amazing. It has really cut down on the amount of people calling and it is very easy for the public to understand."
"We utilize the Con X wireless system in each of our graders and find it highly effective in tracking location, activity and progress. I utilize it several times daily, throughout winter months, in order to provide updates and recommend travel routes to our ratepayers."
"...I find that having the systems also keep the Operators on their toes. I use the reports to print a map each month showing all un-serviced roads to make sure everything is getting done..."
"I like the systems we are using for our Grader, Mower, and Sprayer operations; they work well. When rate payers question if work has been done, I can easily show it has been. For example, there was a complaint that claimed the grader hadn't been there in six months, and this was not the case. I find that having the systems also keep the Operators on their toes. I use the reports to print a map each month showing all un-serviced roads to make sure everything is getting done. Overall, I like the system a lot!"
"...From a customer billing side, the reports are great and I have had no issues generating them..."
"We are using the Water Fill System at our three bulk locations and it has been going well at all sites. From a customer billing side, the reports are great and I have had no issues generating them. The system allows for different ways to customize the data, as well as what our users receive in terms of usage. Overall, this system has been very easy to use and we are happy with it."
"We have the Water Fill System at all three of our wells and have not had any issues at all. Water users seem to be happy with it too. We were using coins before and I like that there is no more rolling, counting, or depositing to be done. We also use the settings to charge differently for rate payers and non-rate payers. Overall, we are really happy with the systems!"
"After upgrading with the fob system, we decided to leave our coin box in tandem for a casual user option; most have switch over to the fob system. Water users have made several positive remarks that they quite like the new system. Shortly after Christmas, our coin box went down and we saw a huge influx of people buying and signing up for a fob account. Now even less people are using coins. Others have commented that it is much more convenient to use the fob than carry around a bunch of change; we hear this from regular users especially, as it was a lot of coin for them to have on hand. It seems that newer coins, 5-8 years old, don't always work with the coin receptor either; we are finding more and more people are continuing to switch over and are happy with the upgrade."
"...The fob systems at our wells are especially helpful at this time of the year, which is reporting time to the Province on a more accurate water volume that has come out of the wells..."
"We have a Gate System at our Scale House which allows us to charge per entry and also ensures that the scale house door is closed properly each time. The Municipality also uses GPS services on our equipment. I find using the live group map and other reporting easy enough and refer to it even more in the Summer months. We often have rate payers call to inquire about their roads not being graded and this allows me to quickly access whether or not this has been done. We also really appreciate it as far as our work alone policy and being able to see where our equipment is. Operators are suppose to check in three time a day but, additionally, the system allows me to log in at any time and see that they are moving and are okay."
"Everything has gone well. We have had the new Water Fill System running for a couple months now. We previously had a coinop and experienced some push back from the public, as nobody likes change. This was not a problem once users realized how easy and convenient the new system is to use. Now users are only paying for water that goes in their tank. With the coinop, we would end up shorting water based on the money users had put in; they would always get a bit less than they were suppose to and this wasn't fair. Users have commented that they like being able to pre-set their fob for a certain number of gallons; this has been a helpful feature. We are very happy with the upgrade."
""The Gate Access System at our lagoon is working great! We like the feature where it notifies if the gate has been left open. This used to happen often, but not anymore. It is also nice to see who is going into the lagoon and at what time. This system makes invoicing a lot easier too! Office staff do not have to calculate totals for billing. We have applied different rates to different haulers, based on their size of truck. They are then charged per visit with their applied rate."
"The ConX Systems have been a great addition to managing our RM's operations! I like the ability to instantly see where graders and other equipment are. This has been especially great for mowing, to keep track of what has been done and plan for where to go next. I accessed the system a lot for our mowing operations this past season. We receive automatic monthly reports for both our Graders and Mowers, and I love not having to generate them myself. I forward these reports to Council each month, which keeps them in the know of what has been done. Our Reeve likes being able to log into his account and see where equipment is at, as well as keep track of what is going on without making a bunch of phone calls. This allows him to answer phone calls/complaints without a middle man. We just finished marking our culverts and other assets with the X-it device; that was an absolute breeze. I am looking forward to utilizing the digital map that it provides for Asset Management purposes. Additionally, I hope to play with the Road-Segment-Analytics feature more and plan to use this to put a value to some of our roads for grant purposes. I will likely book a refresher training session, as I believe this feature can provide a lot of benefit. The included Snow Maps feature is currently being used internally, but we may decide to make it public down the road. I have nothing but good things to say about the ConX Systems and the service we have been provided!"
"We did not have any tracking systems on our Mowers previous to this. It is nice because I can check in on an operator without being in his way. It is not used to follow them around, but more to see if they are having issues. I also like that I can see run-time hours on the tractors to see if any maintenance is due. The Mower Systems are great for the operators who now have less stress, knowing they don't have to pull out until they hear a beep in the cab. In a low spot, they wouldn't otherwise know where a culvert is or if there even is one and this can be very stressful; this takes that equation right out of it. The staff at ConX were also helpful in making some necessary adjustments to our system settings, and we were very grateful for this."
"I have nothing but good things to say about the ConX Systems and the service we have been provided!"
"...We receive automatic monthly reports for both our Graders and Mowers, and I love not having to generate them myself. I forward these reports to Council each month, which keeps them in the know of what has been done..."
"...The included online training session went well and was easy to follow..."
"Thanks so much Conx wireless for making our jobs easier. The mapping feature is terrific and allows the office to locate the graders when fielding ratepayer inquiries as to when their roads will be maintained. The information is at our fingertips rather than waiting for the grading/snow removal maps to be handed in or the office staff having to call the operators to find their whereabouts. An added bonus is that our operators are happy they no longer have to make up or submit those maps! Now that we have our culverts marked, the in cab locator buzzer is a wonderful feature to help our mower operator avoid culverts when mowing."
"... I much prefer the ConX reporting to our previous provider and also find it simpler to run for Council. I am loving the automatic monthly reports; they are great! ..."
"We really enjoy using our Con X wireless system. We use it for mapping while grading and also have all culverts marked in the system which is a huge help for locating and making sure they don’t get run over and damaged with mowers. Looking forward to adding more features as we go. Thank you for an amazing system."
"This year, Council decided to switch GPS providers to ConX Wireless. So far, it is going perfectly! The included online training session went well and was easy to follow. I much prefer the ConX reporting to our previous provider and also find it simpler to run for Council. I am loving the automatic monthly reports; they are great! We also no longer have the frequent satellite skipping we used to. I am looking forward to using the free Snow Maps feature on our website this season, and think it will really reduce the number of calls we get in the office regarding snow removal."
"This year, Council decided to switch providers to ConX Wireless. So far, it is going perfectly! The included online training session went well and was easy to follow."
"...I can access everything from my computer, from adding more funds to an account, to printing off reports..."
"I’m the one who pulls reports and then invoices the users. I find this system extremely user friendly, and the best part is the information I’m able to provide the users eliminates any disputes as the timestamp and quantity is not open to interpretation. It is a great system also for setting up new customers with instant access. Keep up the great work!"
"We use the ConX water monitoring system. I very much like the ease of using the system. I can access everything from my computer, from adding more funds to an account, to printing off reports. We have not experienced any glitches in the system, everything runs smoothly."
"We have each culvert/SK Energy sign marked with the XIT so that when the mower operator is in the area of the culvert he is made aware by the beep and can avoid it. This has been helpful to prevent damage to the mower and the culvert saving money for the ratepayers in our municipality."
"The ability to mark culverts has helped our mowers avoid them so we are having less damage and replacements happening – and to be able to report to Council, ratepayers or even internally to staff how many miles were mowed, bladed etc is such an invaluable tool!"
"We are very pleased with the services that are provided by ConX Wireless for our Bulk Water Station, the system is easy to use and navigate online. Our customers really enjoy using this service within the Town of Balgonie. It is easily accessible and our customers are able to add funds to their accounts online, without having to come into the office. Anytime we have had issues, the sales and technical support team have been amazing. Thank you!"
"We are very pleased with the services that are provided by ConX Wireless... Anytime we have had issues, the sales and technical support team have been amazing. Thank you!"
"The Mower Systems have been pretty good so far. There was one little glitch on our end that the office was able to easily help us with over the phone. What I like best is that I can see when the tractor is on and running, as well as when the operator is actually working. We are pretty happy with the system so far!"
"There was one little glitch on our end that the ConX office was able to easily help us with over the phone."
"The Water Fill System has helped us to track water usage and allows Administration to bill people easily. We previously had an open well with no way to do either of these things. Rate payers have not complained about the access system; they only had an initial problem with the Municipality charging for water because they were previously getting it for free. We also have systems on our graders. They help to keep us on track, and allow us to see where guys are and what roads have been done. I am not micromanaging the guys by any means, but the system is also there to answer to rate payer complaints. The reports are easy to generate from my account and everything has been straightforward to use."
"...The reports are easy to generate from my account and everything has been straightforward to use."
"I recently had someone come into the office and say their lane hadn't been bladed. I looked up the lane in question in the system and found that to be true. The system has been great for this. I was able to contact Public Works about the issue and they agreed that they had missed the lane and addressed it accordingly."
"The Water Fill System is going really, really good, awesome actually. It is worry free and once the initial change was completed, users love it. Our previous coin system was not working properly all the time so we are definitely getting the proper dollars/gallon now. It has been easy to setup accounts for new users. The Foreman has had to do very little with the system; we showed him how to setup an account so that he can answer questions but that is about it. No maintenance or fixing, it just works!"
"Our tracking devices came in handy when the shop was broken into and one of our vehicles was stolen. I was contacted when the police showed up and was able to open my account on my phone and locate the stolen vehicle immediately. The RCMP were able to relay the info back and forth to each other and found the vehicle and perpetrator no problem. Very thankful for the GPS systems in that moment and placed an additional order to add tracking to the remainder of our fleet."
"I really like how easy it is to see where equipment is and the monthly reports that come out are really helpful as well..."
"I am so happy the Municipality went ahead with the Water Fill System upgrade. It has taken a great deal of nuisance calls away and has freed up Public Works Staff's time. With the previous coin-op, users would call because it never consistently worked. Coin jams and other problems would upset people and users were beating the crap out of it. Once a week, we were having to service the coinop. I am so grateful we have the new system. I love the idea that we don't have the money on site anymore. Now users simply buy a fob, load their account, touch it to the device and away they go. We haven't had any problems with the device so I think it is the best thing ever because I never have to stop my day to go to it. Very happy with the system!"
"I really like how easy it is to see where equipment is and the monthly reports that come out are really helpful as well. Everything is going good. Council has also said that they like the system and the ease of access."
"The systems have been helpful in a number of ways and definitely for working alone. If someone is idling too long, I have the systems set to email me beyond the set threshold so we can phone and check on staff/go to them if necessary. It is also helpful for when ratepayers come in saying a road hasn't been graded in such and such time; I can look and either agree or disagree with them accordingly. We also use the system to assist with billing purposes, and can do this without a bunch of paperwork and/or follow-ups. We clear driveways in the area and the system allows us to make sure the right landowner is being billed and that they are being billed the proper amount."
"Everything is working fantastic! Changing from an old coin-op, the ConX System has made it so that we can track water usage and have a better grasp on internal usage. It also helps with keeping elected officials in the loop. Right now, we are in a water shortage so it is nice to have the numbers to provide to them to keep on top of things. Customers seem to like it as well. Overall, it has been a fairly easy transition and we are happy with the purchase."
"Half of our Council is relatively new. When I initially took the automatic Crystal Reports to our meeting, they were very impressed with the amount and detail of information the systems offer; they think they are incredible! Council thinks the reports are very useful, showing drive time, idle time, and km graded. I give the Crystal Reports at every Meeting now and Council always seems to be surprised at how much info can be gathered from the devices. We are very happy with the ConX Systems!"
"...Administration prints reports every month of what everyone has been up to. I use the maintenance schedule; that's really good and gives me reminders for servicing..."
"The System is working fairly well for our graders. Administration prints reports every month of what everyone has been up to. I use the maintenance schedule; that's really good and gives me reminders for servicing. It is nice to find out where the machines are and periodically see what they have been up to in a course of a week. On the whole, it is a good system."
"The Water Fill System works really well. It easy for administration to create accounts and for users to operate. Overall, users happy, admin happy, operator happy."
"The staff at ConX helped to adjust calculations for the flow at our Water Fill Station. This will help us immensely with our billing, making sure the RM has the correct dollar amount coming in, as well as charging our ratepayers fairly. They also made some necessary adjustments to our physical access system; this was completed for us the very same day we brought it in! We greatly appreciate the customer service we have been given and would recommend their solutions to any RM looking to improve their operations."
"The staff at ConX helped to adjust calculations for the flow at our Water Fill Station... They also made some necessary adjustments to our physical access system; this was completed for us the very same day we brought it in! We greatly appreciate the customer service we have been given and would recommend their solutions to any RM looking to improve their operations."
"...The management through the ConX online platform is very comfortable to use and the ConX team offers great training for understanding the platform and are always communicative and timely when answering questions."
"The Water Fill System is awesome. On the administration side, I am loving every bit of it! It is so easy to bill out, and ratepayers seem to really like it too. It is easy to use for everyone!"
"The users think that the Water Fill System is great! It gives them easy access and administration is limited because they all use pre-paid accounts. The fob system was part of our first ever bulk water station set-up and it has been a breeze to use, always super straightforward and painless. We also have a gate system at our Boat Launch. We previously had a locked gate and there were several keys being passed around for unauthorized use. The fob system provides a one-step access for users, and managing the system is very simple. We are able to set different rates for different users and they pre-pay accordingly. It is really helpful to see who was there and how often, resulting in relevant data. We have also had instances where the gate has been left open and the ConX System notifies us and the user so that we can close it. Both systems serve our needs well. The management through the ConX online platform is very comfortable to use and the ConX team offers great training for understanding the platform and are always communicative and timely when answering questions."
"The management through the ConX online platform is very comfortable to use and the ConX team offers great training for understanding the platform and are always communicative and timely when answering questions."
"Everything is going great with the Water Fill System. I don't really have to deal with anything because the system just works. I really appreciate that they check in every few months to see how everything is going. With our last system, we were kind of left on our own and didn't have anyone following up to check in. Never had anything like this and I really appreciate it."
"I really appreciate that they check in every few months to see how everything is going. With our last system, we were kind of left on our own and didn't have anyone following up to check in. Never had anything like this and I really appreciate it."
"Not a single complaint. The Water Fill Systems are going very, very well. We have Systems on both our Mowers as well and the hazard detection has absolutely saved our ass. The culvert marking device, I would definitely say that is one of our best investments. We train different operators yearly on our mowers, the grass gets high and new staff doesn’t know where the washouts or culverts are. The alert they get when they approach a marked culvert has eliminated our damage costs and a possible role over, Again, not a single complaint!"
"...Making a report for a unit and what they did that day is easy. It saves me probably half an hour a day for each of our five graders alone."
"I use the system every day. It helps to organize the crews and allows me to see what has been completed. We will be using it for more of what it offers by Fall; tracking gravel volume, spreading materials, and using geozones to see when operators are coming and going. Making a report for a unit and what they did that day is easy. It saves me probably half an hour a day for each of our five graders alone."
"The Water Fill System is great! No complaints from anyone, everyone thinks it is the best thing we ever did. Once people found out that we had a new system, they went straight to the office to get a fob. I was the most happy person when they put the system in as I no longer have to fight with the coin dispenser."
"We have really enjoyed the Regional Water Fill Station. Before, we were counting loonies and toonies and now there is no cash involved. Everything is on charge accounts and users can either add funds to their accounts on their own, or directly in the Town office. It has really worked good and is probably something that we should have looked at a number of years ago. Everybody likes it! A Debit/Credit Tap System has been introduced as well, and the Town will be looking to add that in the future."
"I like that I can see what the operators are doing. The office was helpful when I needed assistance with Mower tracking. I really like that the mowers beep when approaching a culvert to alert the operator; that system is great!"
"The office was helpful when I needed assistance with Mower tracking."
"For Administration, I find the reports to be accessible and very easy to generate. Council likes being able to see where equipment is and where work has been performed...."
"...The reports are easy to generate and there is a lot of useful information there. Council really enjoys seeing the reports..."
"For Administration, I find the reports to be accessible and very easy to generate. Council likes being able to see where equipment is and where work has been performed. They are also able to compare the productivity of each piece of equipment. We are finding it very useful and are pleased with the purchase."
"Everything is great! The reports are easy to generate and there is a lot of useful information there. Council really enjoys seeing the reports. We are referring to them all the time, as we are able to see what and when work was done."
"The Water Fill System offers a very simple program that works for everyone involved. We have some less than computer literate users and they find it easy enough to find and download what they need. Changing rates and other settings is really easy for our staff as well. I really like that ConX is a Canadian based company and that I don't have to phone someone from overseas to get assistance. When I have a question about the System, I call their office and am always given the help that I need."
"I really like that ConX is a Canadian based company and that I don't have to phone someone from overseas to get assistance. When I have a question about the System, I call their office and am always given the help that I need."
"It is nice to have historical reports showing routes traveled day to day. I am able to tell when operators are working or just traveling with the red and blue lines on the map...."
"It is nice to have historical reports showing routes traveled day to day. I am able to tell when operators are working or just traveling with the red and blue lines on the map. The system is also there for liability purposes and confirming hours worked with our staff. We can match up time sheets if the operators are saying one thing and ignition-on/off time says otherwise. Overall, the system offers several helpful features."
"The GPS systems are helpful to see where guys are and where they have been, including start times and end times. I also like that I can see total km driven and graded, especially when they are snow plowing. Sometimes they have gone 500km which would be hard to believe without the data."
"The Water Fill System is fantastic. Security of it is great, nothing to steal, no money on site, all done electronically. The users are very much in favor of the system because of the ease of use. No carrying change, just load money onto their account and use their fob. Very streamlined and simple. Any concern we had about changing systems was gone shortly after installation. Office staff no longer has to deal with cash. As far as the cost of the system, it has paid for itself with the money we have saved on instances of vandalism and theft. So user friendly, can't stress that enough. On the customer side, it works every time and doesn't rely on the size or amount of coins. We initially thought the RM customers were going to be upset with the change and they just love it!"
"...The systems send automatic monthly reports as well, and these are presented to Council at each meeting for review."
"We use several of the features available through our ConX Wireless Systems. The Public Snow Maps are referred to frequently in the office to see where operators have been, and we have both Councillors and ratepayers checking it regularly. We monitor our CSO Truck (Community Safety Officer) as well, as he is a lone worker. We are able to see where he is for safety purposes, and check in accordingly. Our Gravel trucks have speed alerts set up. This has been helpful for when ratepayers call in saying that trucks are going by too fast; we can simply look it up and show the ratepayer they are driving at an acceptable speed. The systems send automatic monthly reports as well, and these are presented to Council at each meeting for review."
"We have really enjoyed the Grader Systems so far! Councillors especially like being able to see where work has been performed through the Snow Maps. We have also provided this feature to the public on our website and have received far less phone calls in the office because of it."
"Overall, it has been a good service for our graders. It allows us to check on our guys when the weather is bad,as well as track our operations as often as we need. We signed up for the haulage system as well, to assist in keeping better track of our gravel inventory. It works good and any time we have had to call with a question, the office has been really helpful."
"It works good and any time we have had to call with a question, the office has been really helpful."
"The fob system is all around better for bulk water sales. We have more money coming in than when it was coin-operated. As well, we are able to be more diligent in tracking usage, and are able to make sure it is calibrated to be giving the right amount of water. The fob system is easier to use, and we don't have to worry about counting, rolling and other administrative tasks for coins."
"...We are very excited about testing the Snow Map features and an addition to the automatic reports already in use. With those reports we have factual answers to questions about frequency of road blading and snow clearing. The monthly reports are also shared with council at each meeting. Overall, Text 2 Car has been a very handy addition to our toolbox."
"We use the Snow Maps on our RM Website and it has been a really handy tool. Instead of people phoning the office or Councillors to find out if snow has been cleared, they can check the website and make their travel plans accordingly."
"The RM was using an old punch card system that used time cards which had to be brought into the office for payroll. We were looking for a economical solution to the outdated system for tracking hours for our seasonal employees. The FOB system is definitely the answer. It is very easy to operate, both in the office and at the RM shop."
"The FOB system is very convenient for everyone. Our ratepayers can go online to e-transfer money to their accounts, and get an email update notifying them the account has been credited. It also includes their account balance after each fill. The RM has the ability to regulate who can get water from the fill station. The RM only gives FOBS to our ratepayers. And we don't have to roll coins anymore."
"I like the Road-Segment-Analytics feature and am looking forward to using it more. It will be a good tool, in the Summer months especially, to see how many times we touch certain sections or stretches of road."
"We have two graders and Cartwright-Roblin Municipality uses Text 2 Car regularly in Summer and even more in Winter for snow storms. Council and staff can pop into the systems and see where machines are which is a double benefit: 1) PUBLIC SERVICE - responding to area calls for service is easier knowing where machines are, and 2) OPERATOR SAFETY – no interruptions for operators while they drive, and working alone is a little safer when machines can be located on the map. We are very excited about testing the Snow Map features and an addition to the automatic reports already in use. With those reports we have factual answers to questions about frequency of road blading and snow clearing. The monthly reports are also shared with council at each meeting. Overall, Text 2 Car has been a very handy addition to our toolbox."
"We use the Road-Segment-Analytics feature most when we are having Highway Road Maintenance done. This feature allows us to verify that the time and cost we are putting into the project aligns with the agreement."
"We have been able to prevent non-ratepayers from using the well with the fob system, a problem that sparked the purchase in the first place. We have also been able to charge different rates for different users; Staff have a fob and there is one on fire wagon as well so they can use the well water for free."
"We are using the Snow Maps on our RM Website and have been referring people to it when they call in about snow removal. Council is able to refer people to it who have appreciated being able to see when the graders have been in the area. I look at the grading maps for our Graders quite a bit. The best thing about the system is when ratepayers question if the operators have been on their roads. I can quickly and easily bring up the historical maps and confirm that they have been there. A couple years ago, we had a potential liability situation when someone had hit the ditch. They attempted to blame the accident due to the graders not grading that section of the road but it fizzled out pretty quickly when I was able to provide the documentation which showed the operator had graded the road the day before the incident."
"I have used the Road Segments feature to check on a road, as I needed to know how many passes were made on it to settle a complaint. Wouldn't have known without it. If there is a complaint or issue, it helps to clarify because I can easily tell how often a section of road was serviced."
"We like the systems we have with ConX. It is amazing how busy our wells are. The Water Fill Systems are working good and the water users are happy as well. Customer service has been good too, for anything that we have questions about. We also use the GPS systems for our Graders and they have been handy when myself or the Foreman need to look back on something. We are looking forward to using the Snow Maps feature and think it will be great for our crew too!"
"Customer service has been good too, for anything that we have questions about."
"The ConX system is an absolute gem! It allows me to log in and see if a road has been serviced when a rate payer calls in and says “You haven’t been down my road in a few months”. I can relay back the information to that rate payer in a quick and efficient manner."
"We are very excited to start using the Snow Maps feature! This will allow us to show ratepayers where the graders have been and when they can anticipate them in their area by providing the link on our Web Page. The Snow Maps will be perfect for that."
"The Snow Maps have been very helpful to our Grader operations. They are a really handy piece for our Municipal guys to look at. It's a live look at where we have been and where we still need to get to. The Snow Maps Feature has been an excellent tool to see where our grader operations are sitting."
"The ConX System allows us to track our water user volumes for our Water Fill Station. This has been a very helpful feature!"
"The water at our sites is free for ratepayers. The fob system has allowed us to restrict access so that our ratepayers are the only people receiving water."
"We used to have a Key system at our lagoon. The gate system provided by ConX makes tracking usage much easier and we are no longer wondering who all has keys. We now have greater control over accessibility and know who is entering the lagoon and when."
"...I also use the automatic reports coming to my email monthly for when people have said that the road wasn't bladed and we can go back and say that it was done. The monthly reports are also shared with council at each meeting. Overall, it has been really handy."
"We used the X-it device to help complete our Asset Management Plan. We were able to mark culverts, signs, and other assets and we now have a digital map of where all of our assets are. The data provided by the device was used to help compile our Asset Management Plan."
"I really like the system we use for our Graders, especially in the Winter months. It is nice to be able to keep an eye out on the graders when it is 40 below out; we can make sure everyone is staying safe."
"I love the feature that allows me to send out messages to all of our water users! I use it for the holiday season and other times that the office will be closed or hours will be changed."
"We really like the Water Fill System; it has been great so far. People seem to like that they don't have to carry around change anymore, and don't have to worry about anything to get water. We have the system set so that the balance on their account can run into the negative on their last fill. This allows users to still get their load of water and add funds for next time. No more change and no more worries!"
"We have two graders and Cartwright-Roblin Municipality uses Text 2 Car regularly in Summer and even more in Winter for snow storms. Council and staff are able to go in and see where machines are. This is partly to know for when someone calls asking what area the graders are in. Also, so we don't have to text operators to see where they are headed, allowing them to go ahead and do their job. We are very excited about using the Snow Map feature! I also use the automatic reports coming to my email monthly for when people have said that the road wasn't bladed and we can go back and say that it was done. The monthly reports are also shared with council at each meeting. Overall, it has been really handy."
"Before we had the systems in place for our graders and mowers, we didn't know where operators were, what was running, or anything. We are using the Snow Maps feature and have it linked on our website. Ratepayers were happier last season because they could see where the guys were and when they might be in their area."
"Our well operated on the honor system before our fob system was installed. There was paper work at the site for users to fill out, requiring me to go to the site to retrieve it,then send out invoices. The new system is easier to track usage and I am also able to go online and download anybody's account information at any time. I don't have to leave the office anymore; it saves me time and it is easier to use."
"If there is ever an accident or someone gets hurt, we can easily locate them and I like that. We don't get a lot of ratepayer complaints but it would be helpful if we did. Having the location of the machines and being able to see where someone is if they need something, that's handy as hell. The efficiency of it is helpful too."
"When a taxpayer says their road hasn't been bladed as often as we say it has, we can prove it because it's there. We can argue that point because the system for our graders shows it, otherwise we would have a harder time doing so. We also have gone into the system to view how many times a piece of road has been serviced over the winter. so that's nice as well."
"We were using a coin-op before, as well as providing manual fills at the water station. Now we don't have to call our guys out and people are able to manage their own accounts. It is so much better!"
"We have saved a bunch of money by hitting less culverts. I find the buzzer in the mower to be at good volume, giving the right amount of notice. We are not using it for productivity at this time but know that if something funny happens or we need information, we have the historical data to look back on."
"We previously had a coinop and it is a lot easier to deal with invoicing than to count out money in the change box. Customers like that they can see everything on their phones too; as soon as they use the water system, they can see the details of their fill. The system is really easy to use in the office as well."
"I called ConX approximately two years ago when we were just planning out our new recreation facility that would include a gym. I had asked other communities what types of products they used for gym access and no one was very happy with what they had. Most recreation operators had to go and manually put in a code on the access door every time a membership was issued. I told Conx what exactly I wanted and even though they didn’t currently provide this service, they custom built one for me. I can control memberships, payments, access and hours of operation all from my computer. I can even see who accessed the building if there is any funny business going on in there. I recommend Conx to everyone that is putting a gym in their municipality."
"We are excited to share the new features for our Water Fill System with our customers. The features make it possible to use their phone (or their fob) to get water, and to add money anytime/anywhere to their account."
"I called ConX approximately two years ago when we were just planning out our new recreation facility that would include a gym... I told Conx what exactly I wanted and even though they didn’t currently provide this service, they custom built one for me."
"The Snow Map is unbelievable and something ConX should be really proud of! They are very open to suggestions when it comes to development, and are always trying to make things better and easier for the end user. We posted the link for the Snow Maps on our Facebook page to share with our ratepayers. Definitely lots to like here!"
"When somebody phones me and says "you haven't been on my road with the grader in five months," I can look and tell them that we were actually there three times, with all the details. The Grader Systems have helped with ratepayer complaints."
"They are very open to suggestions when it comes to development, and are always trying to make things better and easier for the end user."
"Our upgrade has made getting water more convenient for everybody. The system is easy for administration to add funds onto the accounts and to check the status/balance of an account. Overall, everything is much more simple, and for the users as well who don't have to carry around coins anymore."
"I don't always look through the reports but they are there when I need them. If a ratepayer complains that a road hasn't been graded for a period of time, I can look at the reports and see when it was last done; it usually has not been as long as the ratepayer claims. The systems provided by ConX have definitely helped us."
"During snow storms, the Grader Systems have helped us tremendously with rate payer complaints regarding servicing/not servicing roads. It helps us keep in touch with our operators and forecast where they are going to let rate-payers know an approximate time of their arrival in the area."
"It's just been fantastic. So many things have been made easier, problem solving and letting rate payers know that the graders are in their area. It has helped tremendously in answering questions and settling complaints."
"Our Water System is worry free! No complaints and requires very little administration."
"We had a coin-op before we upgraded. Our Foreman usually would go and check to see how much money was there and would bring it in as needed. Now we can easily monitor how much water users are taking from the system and how much money we have coming in. We are receiving positive feedbacks from users on how convenient and user-friendly the system is. NO more loonies!"
"Excellent for monitoring, for controlling who is taking water and who is not. Over all great! Zero complaints. Ever since we installed the upgrades, they have worked perfect at all four sites."
"We use the mower systems for avoiding culverts mostly. The in-cab buzzer is working good and we have saved money by avoiding damage to culverts."
"I don't always look through the reports but they are there when I need them. If a ratepayer complains that a road hasn't been graded for a period of time, I can look at the reports and see when it was last done; it usually has not been as long as the ratepayer claims. The systems provided by ConX have definitely helped us."
"We are happy with our Water Fill upgrade. It has been awesome from an administration standpoint, not having to collect and count coins. We also use the GPS monitoring to see where staff are, especially if the Reeve needs to catch up to a machine or person, it's helpful. We sometimes have questions from rate-payers or requests to have a lane cleared and we are able to assist them by seeing where that operator is."
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it. I underestimated how often I would use the system for our graders for reference, especially in terms of costing."
"...The automatic reports that come to my email to share with council has saved me time in generating my own reports...."
"I like the Industry Average and weekly Dashboard Reporting. I use them to keep track of what we are doing and its nice to be able to see the larger industry comparisons...."
"...The training they provide has been good - they were very accommodating with our busy single person office."
"...I am able to print off reports and provide council with the visual maps as well, not just numbers. Council is able to see exactly where they have mowed and where they have graded. Another helpful feature is being able to pick your time frame to generate a report."
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it...."
"The office typically forwards complaints to me and I haven't heard any about the new waterfill system. Best part is nobody is jamming a screwdriver in the key hole anymore; I couldn't believe people would do that! We haven't had any issues at all since changing from key system to ConX."
"The system is really good for tracking roads that have been done and how much each area has been graded. Also really good to use for asset management, tracking how much the graders are able to do in a day and provides great feedback for council as well as the public. Another thing I really like, when a rate payers calls and I haven't seen the grader all season, I can log in and settle the complaint easily."
"The system for our graders and mowers is a time saver in the office. I am able to print off reports and provide council with the visual maps as well, not just numbers. Council is able to see exactly where they have mowed and where they have graded. Another helpful feature is being able to pick your time frame to generate a report."
"Makes my job a lot easier. for asset management especially. I really like the snow map feature! We got a website and rate payers really appreciate it so they see when the last time the guys did snow removal. The service is great; when things are broken they are fixed quick, or a solution is worked out together."
"The system has helped us being able to locate the graders and track where they have graded. We have also been able to get help fairly quickly with any problems we have had."
"The X-it marking device is easy to use. The biggest thing we use it for is culvert marking for the mowers. The in-cab alarm works well for avoiding marked culverts. Even the general mapping, we ran into a scenario when we were being accused of hitting a culvert and we had proof we weren't even on that road! At least I can go back and say no we weren't there. I like the mapping on it. If a person ever got in a scenario and got in an accident because a road hadn't been graded, I can look back and say it was graded three days ago."
"Users are loving the convenience of not having to carry coins around. They really like the fobs. The office was closed for a bit not too long ago and I thought how convenient it was that people could still get water without having to come in for change!"
"The system for our graders makes my job a lot easier, for asset management especially. I really like the snow map feature! I use the maps regularly to relay to ratepayers when the road was last graded. I find that very helpful."
"We change from coins, so it has been pretty handy being able to just hand out a keyfob. Everything has been working great and its a rather seamless system!"
"The service is great; when things are broken they are fixed quick, or a solution is worked out together."
"...We have also been able to get help fairly quickly with any problems we have had."
"The Water System is super user friendly for both sides, administration and client getting water. We are now in the 20th century, no more counting coins!"
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it. I underestimated how often I would use the system for our graders for reference, especially in terms of costing."
"We had an issue with one of our wells that ended up being from a faulty contact on our side of the pump. The best thing was communication. I was always able to get a hold of someone in the office for help. I wasn't familiar with the system and someone always picked up when I needed assistance."
"We have the ConX System in our graders and mower so I now have easy access to data that show the date,time and which piece of equipment performed maintenance on a specific area of a road. The automatic reports that come to my email to share with council has saved me time in generating my own reports. The X-it system has been super for marking all our culverts and signs. The training they provide has been good - they were very accommodating with our busy single person office."
"The training sessions have been helpful on how to use the software and getting reports."
"We had an issue with one of our wells that ended up being from a faulty contact on our side of the pump. The best thing was communication. I was always able to get a hold of someone in the office for help. I wasn't familiar with the system and someone always picked up when I needed assistance."
"The training they provide has been good - they were very accommodating with our busy single person office."
"The Snow Maps feature for our Graders is very helpful to see where removal has been done. We are also able to provide the link to the public in the Winter months, allowing our ratepayers to see what has been cleared."
"The ConX Systems provide a lot of very good information for our Graders and Mowers. Blade up and down, where employees are; it offers so much more than just GPS. We have been able to mark all of our culverts with the X-it device as well. It is a good program with a lot of information for the price of it."
"I like being able to see where the operators are and how many times they have gone down a section of road with the Road-Segments-Analytics feature. When getting called and questioned about work getting done, it is nice to be able to pinpoint the area and see the status of the road. It is also good to see, in general, that the guys are getting everything done!"
"I like the Industry Average and weekly Dashboard Reporting. I use them to keep track of what we are doing and its nice to be able to see the larger industry comparisons. The Snow Maps feature has also been great. We make the link public in the Winter months so ratepayers can see the snow clearing."
"The ConX system for our Graders allows us to solve rate payer complaints more easily. If someone comes in claiming problems with a road that damaged their vehicle or other issues,the map detailing work performed helps us to settle disputes. Liability wise, the ConX system has been great!"
"...It allows me to access reports detailing previous work performed to show beyond doubt that the job has been done..."
"I use the ConX System for notifying me when service are coming due on our graders, and to resolve any questions there is about when an area was last bladed."
"Prior to the fob system with ConX, we had a coin meter machine that would plug up all the time. Our water operator would need to be on standby to go unjam the coins in the meter, which happened often. If we needed it serviced or fixed, there was only one company in SK that could do it, at about $700 each time. Also, the old meter itself was very inaccurate, and customers were always complaining about this. The ConX System has been great, not having the coins anymore. We also recently got set up with the Credit Card Top-up feature, which has been awesome for users to be able to add funds to their account outside of office hours. This has been really handy for the office and our bulk water customers!"
"...I like that you can go back into the reports and show everything that has been done."
"The ConX system for our Graders is our insurance policy. They have my back when it comes to rate-payer complaints, making settling disputes seamless. It allows me to access reports detailing previous work performed to show beyond doubt that the job has been done. I highly recommend their devices to anyone looking to improve their operations! I swear by it."
"The ConX system for our Graders and Mowers is the insurance we needed. Any time a rate-payor calls in questioning work that has been done, I can prove it! If the Foreman gets a complaint, same process. I like that you can go back into the reports and show everything that has been done."
"...The reports are easy to transfer to my board members and rate payers. It is also a good way to cover my butt for insurance purposes!"
"We put the public interface on our website and the calls regarding snow fall greatly reduced. There was also an unprecedented amount of snow fall this past year. The ConX system for our graders is the cats meow!"
"The ConX System for our sprayers is very user friendly. The reports are easy to transfer to my board members and rate payers. It is also a good way to cover my butt for insurance purposes!"
"I was very pleased when the village upgraded to the Conx system. One step to start the water and one step to stop. It is great! The keychain fob is always with me, which is more than I can say about having coins. No more digging for coins and I get an emailed receipt of my water use. I couldn’t be happier."
"Answering ratepayer complaints is so easy with the maps provided by ConX."
"The system software is super easy to navigate when I need to figure out where our highway mowers have been working."
"Dashboard Productivity Report - This is a great report"
"The monthly activity reports are so helpful and just a click away! They are sent to my email in an easy to read and print format. The charts make it very simple to discern what’s happened in the previous month in our road maintenance program."
"The monthly activity reports are so helpful and just a click away! They are sent to my email in an easy to read and print format. The charts make it very simple to discern what’s happened in the previous month in our road maintenance program."
"I absolutely love the automated reports of our road maintenance operations that ConX sends to my email on a monthly and weekly basis. It saves me a ton of time not having to log in and generate reports on my own. As a reporting tool, I can’t say enough how helpful the system has been."
"With our X-it Marking System, we’ve built a database of all our culverts and can easily review them in our account on a map. This will be very useful information in the future, when new staff take over."
"I receive an automated report monthly of all the activity at our community well. This makes it very easy for me to stay on top of mandatory reporting to the province."
"Our key-accessed system was hard to manage. We had no way of suspending users when they didn’t pay their water fees. With our ConX Wireless system, we can simply login and click a button to suspend a delinquent account. It helps a lot that the software is very easy to use."
"I absolutely love the automated reports of our road maintenance operations that ConX sends to my email on a monthly and weekly basis. It saves me a ton of time not having to log in and generate reports on my own. As a reporting tool, I can’t say enough how helpful the system has been."
"...I can now simply click a button to run a report and see all of the activity. Before, I had to collect all the paper work and manually calculate stuff, which was such a waste of time. I can’t stress enough how easy the administration software is to use..."
"I receive an automated report monthly of all the activity at our community well. This makes it very easy for me to stay on top of mandatory reporting to the province."
"Since we moved away from the honor system to a ConX Wireless water station solution, we’ve come to realize that 75% of our bulk water revenue was being lost due to user’s forgetting to or purposely not writing down their transactions. We were losing thousands of dollars. I can now simply click a button to run a report and see all of the activity. Before, I had to collect all the paper work and manually calculate stuff, which was such a waste of time. I can’t stress enough how easy the administration software is to use. When I do have a question, the ConX client support team has been amazingly fast in their response time and very helpful."
"...When I do have a question, the ConX client support team has been amazingly fast in their response time and very helpful."
"Our new ConX Water station is working great! We haven’t had any hiccups and the water users love the fact that they don’t need to carry a bag of coins around anymore."
"“With our ConX system we can see where all the grader road work has been done. This helps us respond to rate payer questions very quickly and easily. Also it eliminates the need for my councilors to call me or the operators and disrupt our work.”"
"“I really like Snow Removal Map feature. I have put it to use this last snowstorm. It seems to be well received by the ratepayers and they are grateful to have “eyes” to which roads are cleared. I have actually used it as well for a quick shot of where the graders have been and which areas are left.”"
"Our ConX Wireless bulk water access system experience has been excellent! We don’t waste time counting or rolling coins anymore. No more coin jams. No more coin-size issues. Our clients love the ease-of-use of our ConX system, and anytime I’ve had a question, the customer support team has been very responsive and helpful."
"Our clients love the ease-of-use of our ConX system, and anytime I’ve had a question, the customer support team has been very responsive and helpful."
"The ConX Support team has been very helpful in assisting our admin team with thorough training, giving us the knowledge and tools to utilize the system to its full potential."
"It's just been fantastic. So many things have been made easier, problem solving and letting rate payers know that the graders are in their area. It has helped tremendously in answering questions and settling complaints."
"Our Water System is worry free! No complaints and requires very little administration."
"We had a coin-op before we upgraded. Our Foreman usually would go and check to see how much money was there and would bring it in as needed. Now we can easily monitor how much water users are taking from the system and how much money we have coming in. We are receiving positive feedbacks from users on how convenient and user-friendly the system is. NO more loonies!"
"Excellent for monitoring, for controlling who is taking water and who is not. Over all great! Zero complaints. Ever since we installed the upgrades, they have worked perfect at all four sites."
"We use the mower systems for avoiding culverts mostly. The in-cab buzzer is working good and we have saved money by avoiding damage to culverts."
"I don't always look through the reports but they are there when I need them. If a ratepayer complains that a road hasn't been graded for a period of time, I can look at the reports and see when it was last done; it usually has not been as long as the ratepayer claims. The systems provided by ConX have definitely helped us."
"We are happy with our Water Fill upgrade. It has been awesome from an administration standpoint, not having to collect and count coins. We also use the GPS monitoring to see where staff are, especially if the Reeve needs to catch up to a machine or person, it's helpful. We sometimes have questions from rate-payers or requests to have a lane cleared and we are able to assist them by seeing where that operator is."
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it. I underestimated how often I would use the system for our graders for reference, especially in terms of costing."
"...The automatic reports that come to my email to share with council has saved me time in generating my own reports...."
"I like the Industry Average and weekly Dashboard Reporting. I use them to keep track of what we are doing and its nice to be able to see the larger industry comparisons...."
"...The training they provide has been good - they were very accommodating with our busy single person office."
"...I am able to print off reports and provide council with the visual maps as well, not just numbers. Council is able to see exactly where they have mowed and where they have graded. Another helpful feature is being able to pick your time frame to generate a report."
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it...."
"The office typically forwards complaints to me and I haven't heard any about the new waterfill system. Best part is nobody is jamming a screwdriver in the key hole anymore; I couldn't believe people would do that! We haven't had any issues at all since changing from key system to ConX."
"The system is really good for tracking roads that have been done and how much each area has been graded. Also really good to use for asset management, tracking how much the graders are able to do in a day and provides great feedback for council as well as the public. Another thing I really like, when a rate payers calls and I haven't seen the grader all season, I can log in and settle the complaint easily."
"The system for our graders and mowers is a time saver in the office. I am able to print off reports and provide council with the visual maps as well, not just numbers. Council is able to see exactly where they have mowed and where they have graded. Another helpful feature is being able to pick your time frame to generate a report."
"Makes my job a lot easier. for asset management especially. I really like the snow map feature! We got a website and rate payers really appreciate it so they see when the last time the guys did snow removal. The service is great; when things are broken they are fixed quick, or a solution is worked out together."
"The system has helped us being able to locate the graders and track where they have graded. We have also been able to get help fairly quickly with any problems we have had."
"The X-it marking device is easy to use. The biggest thing we use it for is culvert marking for the mowers. The in-cab alarm works well for avoiding marked culverts. Even the general mapping, we ran into a scenario when we were being accused of hitting a culvert and we had proof we weren't even on that road! At least I can go back and say no we weren't there. I like the mapping on it. If a person ever got in a scenario and got in an accident because a road hadn't been graded, I can look back and say it was graded three days ago."
"Users are loving the convenience of not having to carry coins around. They really like the fobs. The office was closed for a bit not too long ago and I thought how convenient it was that people could still get water without having to come in for change!"
"The system for our graders makes my job a lot easier, for asset management especially. I really like the snow map feature! I use the maps regularly to relay to ratepayers when the road was last graded. I find that very helpful."
"We change from coins, so it has been pretty handy being able to just hand out a keyfob. Everything has been working great and its a rather seamless system!"
"The service is great; when things are broken they are fixed quick, or a solution is worked out together."
"...We have also been able to get help fairly quickly with any problems we have had."
"The Water System is super user friendly for both sides, administration and client getting water. We are now in the 20th century, no more counting coins!"
"The training sessions have been helpful on how to use the software and getting reports. I have been pleasantly surprised with how often I use it. I underestimated how often I would use the system for our graders for reference, especially in terms of costing."
"We had an issue with one of our wells that ended up being from a faulty contact on our side of the pump. The best thing was communication. I was always able to get a hold of someone in the office for help. I wasn't familiar with the system and someone always picked up when I needed assistance."
"We have the ConX System in our graders and mower so I now have easy access to data that show the date,time and which piece of equipment performed maintenance on a specific area of a road. The automatic reports that come to my email to share with council has saved me time in generating my own reports. The X-it system has been super for marking all our culverts and signs. The training they provide has been good - they were very accommodating with our busy single person office."
"The training sessions have been helpful on how to use the software and getting reports."
"We had an issue with one of our wells that ended up being from a faulty contact on our side of the pump. The best thing was communication. I was always able to get a hold of someone in the office for help. I wasn't familiar with the system and someone always picked up when I needed assistance."
"The training they provide has been good - they were very accommodating with our busy single person office."
"The Snow Maps feature for our Graders is very helpful to see where removal has been done. We are also able to provide the link to the public in the Winter months, allowing our ratepayers to see what has been cleared."
"The ConX Systems provide a lot of very good information for our Graders and Mowers. Blade up and down, where employees are; it offers so much more than just GPS. We have been able to mark all of our culverts with the X-it device as well. It is a good program with a lot of information for the price of it."
"I like being able to see where the operators are and how many times they have gone down a section of road with the Road-Segments-Analytics feature. When getting called and questioned about work getting done, it is nice to be able to pinpoint the area and see the status of the road. It is also good to see, in general, that the guys are getting everything done!"
"I like the Industry Average and weekly Dashboard Reporting. I use them to keep track of what we are doing and its nice to be able to see the larger industry comparisons. The Snow Maps feature has also been great. We make the link public in the Winter months so ratepayers can see the snow clearing."
"The ConX system for our Graders allows us to solve rate payer complaints more easily. If someone comes in claiming problems with a road that damaged their vehicle or other issues,the map detailing work performed helps us to settle disputes. Liability wise, the ConX system has been great!"
"...It allows me to access reports detailing previous work performed to show beyond doubt that the job has been done..."
"I use the ConX System for notifying me when service are coming due on our graders, and to resolve any questions there is about when an area was last bladed."
"Prior to the fob system with ConX, we had a coin meter machine that would plug up all the time. Our water operator would need to be on standby to go unjam the coins in the meter, which happened often. If we needed it serviced or fixed, there was only one company in SK that could do it, at about $700 each time. Also, the old meter itself was very inaccurate, and customers were always complaining about this. The ConX System has been great, not having the coins anymore. We also recently got set up with the Credit Card Top-up feature, which has been awesome for users to be able to add funds to their account outside of office hours. This has been really handy for the office and our bulk water customers!"
"...I like that you can go back into the reports and show everything that has been done."
"The ConX system for our Graders is our insurance policy. They have my back when it comes to rate-payer complaints, making settling disputes seamless. It allows me to access reports detailing previous work performed to show beyond doubt that the job has been done. I highly recommend their devices to anyone looking to improve their operations! I swear by it."
"The ConX system for our Graders and Mowers is the insurance we needed. Any time a rate-payor calls in questioning work that has been done, I can prove it! If the Foreman gets a complaint, same process. I like that you can go back into the reports and show everything that has been done."
"...The reports are easy to transfer to my board members and rate payers. It is also a good way to cover my butt for insurance purposes!"
"We put the public interface on our website and the calls regarding snow fall greatly reduced. There was also an unprecedented amount of snow fall this past year. The ConX system for our graders is the cats meow!"
"The ConX System for our sprayers is very user friendly. The reports are easy to transfer to my board members and rate payers. It is also a good way to cover my butt for insurance purposes!"
"I was very pleased when the village upgraded to the Conx system. One step to start the water and one step to stop. It is great! The keychain fob is always with me, which is more than I can say about having coins. No more digging for coins and I get an emailed receipt of my water use. I couldn’t be happier."
"Answering ratepayer complaints is so easy with the maps provided by ConX."
"The system software is super easy to navigate when I need to figure out where our highway mowers have been working."
"Dashboard Productivity Report - This is a great report"
"Dashboard Productivity Report - This is a great report"
"The monthly activity reports are so helpful and just a click away! They are sent to my email in an easy to read and print format. The charts make it very simple to discern what’s happened in the previous month in our road maintenance program."
"The monthly activity reports are so helpful and just a click away! They are sent to my email in an easy to read and print format. The charts make it very simple to discern what’s happened in the previous month in our road maintenance program."
"I absolutely love the automated reports of our road maintenance operations that ConX sends to my email on a monthly and weekly basis. It saves me a ton of time not having to log in and generate reports on my own. As a reporting tool, I can’t say enough how helpful the system has been."
"With our X-it Marking System, we’ve built a database of all our culverts and can easily review them in our account on a map. This will be very useful information in the future, when new staff take over."
"I receive an automated report monthly of all the activity at our community well. This makes it very easy for me to stay on top of mandatory reporting to the province."
"Our key-accessed system was hard to manage. We had no way of suspending users when they didn’t pay their water fees. With our ConX Wireless system, we can simply login and click a button to suspend a delinquent account. It helps a lot that the software is very easy to use."
"I absolutely love the automated reports of our road maintenance operations that ConX sends to my email on a monthly and weekly basis. It saves me a ton of time not having to log in and generate reports on my own. As a reporting tool, I can’t say enough how helpful the system has been."
"...I can now simply click a button to run a report and see all of the activity. Before, I had to collect all the paper work and manually calculate stuff, which was such a waste of time. I can’t stress enough how easy the administration software is to use..."
"I receive an automated report monthly of all the activity at our community well. This makes it very easy for me to stay on top of mandatory reporting to the province."
"Since we moved away from the honor system to a ConX Wireless water station solution, we’ve come to realize that 75% of our bulk water revenue was being lost due to user’s forgetting to or purposely not writing down their transactions. We were losing thousands of dollars. I can now simply click a button to run a report and see all of the activity. Before, I had to collect all the paper work and manually calculate stuff, which was such a waste of time. I can’t stress enough how easy the administration software is to use. When I do have a question, the ConX client support team has been amazingly fast in their response time and very helpful."
"...When I do have a question, the ConX client support team has been amazingly fast in their response time and very helpful."
"Our new ConX Water station is working great! We haven’t had any hiccups and the water users love the fact that they don’t need to carry a bag of coins around anymore."
"“With our ConX system we can see where all the grader road work has been done. This helps us respond to rate payer questions very quickly and easily. Also it eliminates the need for my councilors to call me or the operators and disrupt our work.”"
"“I really like Snow Removal Map feature. I have put it to use this last snowstorm. It seems to be well received by the ratepayers and they are grateful to have “eyes” to which roads are cleared. I have actually used it as well for a quick shot of where the graders have been and which areas are left.”"
"Our ConX Wireless bulk water access system experience has been excellent! We don’t waste time counting or rolling coins anymore. No more coin jams. No more coin-size issues. Our clients love the ease-of-use of our ConX system, and anytime I’ve had a question, the customer support team has been very responsive and helpful."
"Our clients love the ease-of-use of our ConX system, and anytime I’ve had a question, the customer support team has been very responsive and helpful."
"The ConX Support team has been very helpful in assisting our admin team with thorough training, giving us the knowledge and tools to utilize the system to its full potential."
"The ConX Wireless solutions in our graders, mower, and GIS Marking system has been very helpful to the RM. Since we started using the system last year, our road maintenance and eqpt maintenance planning has improved a lot because we are now able to access key data to anticipate our operational needs instead of being reactive. The system was very handy when one of our council members was concerned that their division was not being serviced appropriately. I was able to pull the system up during the conversation and show the councillor the history of activity in their division to satisfy their concern immediately. The ConX Support team has been very helpful in assisting our admin team with thorough training, giving us the knowledge and tools to utilize the system to its full potential. I’d recommend ConX Wireless solutions to any municipality looking for a road maintenance monitoring system."
"“The automatic report we receive at the beginning of each month is absolutely great. I don’t have to spend time generating a report and the format is easy to understand for my council.”"
“I love the monthly activity reports sent automatically to my email. They are easy to generate (press print), easy to present to council and easy for council to understand. If they do have any specific questions for me, I can log in and see more details to answer the inquiry, easily. This is one less thing for me to worry about in my busy, busy day.”
"...The guys have almost no more paperwork to deal with and I have access to all the data when I need it. I keep council up to date with regular reports emailed out and I can look at something easily if a councilor has a question during a meeting..."
"“I love the monthly activity reports sent automatically to my email. They are easy to generate (press print), easy to present to council and easy for council to understand. If they do have any specific questions for me, I can log in and see more details to answer the inquiry, easily. This is one less thing for me to worry about in my busy, busy day.”"
"The GPS systems and functionalities provided to the RM of Wilton provide us the following benefits: • Use in our daily safety system for monitoring our operators • Generate statistics for operations and planning (e.g. Idle time, Blade down time, total miles/km’s maintained) which are used in forecasting, budget and scheduling • Utilize for project management (geofences and tracking equipment time) • Community Water Wells – allowed us to implement a user pay and tracking system • Provides traceability for road complaints • The system is easy to use and the team is quick to respond to any issues or service requests"
"“Before we had the ConX system, we gave water away for free from an open switch system. With ConX, we are able to regulate our resource and have created a new revenue stream for the RM. It especially came in handy this summer during drought conditions. A hog operation's well in our neighboring RM went completely dry. They had to haul a lot of water over the course of two weeks. All we had to do was give them a key fob and collect the revenue. It was headache-free for us and them.”"
"The system is easy to use and the team is quick to respond to any issues or service requests"
"...We have access to very detailed reporting of activity at the truck-fill site and can resolve billing disputes very easily...."
"“The ConX Wireless system allows me to respond to rate payer inquiries quickly and accurately. I can simply login and see where the graders have been and worked. There is no guessing involved and the information leaves no room for disagreements. We contract our grading services out so this way I don’t have to constantly call the contractor for updates or call our employees to provide updates. This saves me a lot of time.”"
"“The automatic report we receive at the beginning of each month is absolutely great. I don’t have to spend time generating a report and the format is easy to understand for my council. I save time while keeping my council up to date with operations”"
"“Since we've incorporated the ConX System into our graders and mower, life has gotten a lot easier. The guys have almost no more paperwork to deal with and I have access to all the data when I need it. I keep council up to date with regular reports emailed out and I can look at something easily if a councilor has a question during a meeting. The culvert marking for our mower has been very beneficial as well, to avoid damage.”"
"“I like how easy it is to stay in contact with our water users with the built-in messaging system. We are able to keep them informed and that generally makes clients happier. We have access to very detailed reporting of activity at the truck-fill site and can resolve billing disputes very easily. On top of that, water users get an electronic receipt after each transaction, so they know exactly what they took and where their account stands. The system is easy to use and full of useful information!”"
"“I’ve worked at quite a few municipalities and experienced different Bulk water filling systems. The ConX Wireless system is a very easy system to administer, and the water users love it as well.”"
"... I report our operational progress to council, monthly. The maps and reports I generate in ConX’s system allow me to give an accurate and detailed view of what work has been done to date. This limits the number of questions councillors have for me...."
"...ConX sends monthly productivity reports to me that are easy to print off for our council to review...."
"We’ve been using the ConX Wireless system in our graders and GIS operations for a few years now. It is an essential tool for me in my day-to-day operations. I know where my operators are and where they’ve been with a few clicks of a button. This helps me immensely when I’m dealing with rate-payer complaints. I can easily defend my employees’ actions with factual evidence. I report our operational progress to council, monthly. The maps and reports I generate in ConX’s system allow me to give an accurate and detailed view of what work has been done to date. This limits the number of questions councillors have for me. When I have had a question or needed assistance, the ConX customer support team has been very prompt and helpful. I think any public works operation would benefit greatly from the solutions ConX Wireless can provide."
"When I have had a question or needed assistance, the ConX customer support team has been very prompt and helpful. I think any public works operation would benefit greatly from the solutions ConX Wireless can provide."
"“When I arrived here, the RM had ConX’s system in place. The software was very easy for me to learn and is user friendly. The live training with their operations team was also very helpful in getting me up to speed. ConX sends monthly productivity reports to me that are easy to print off for our council to review. I also find it very easy to make adjustments in the settings. Our mower hazard detection system needed to be updated and I was able to do it from the office and send the update to the tractor wirelessly. It was very easy.“"
"When I arrived here, the RM had ConX’s system in place... The live training with their operations team was also very helpful in getting me up to speed."
"The hazard detection system in our ConX Wireless Mower package works excellent. The system gives our operators plenty of time to respond to the alarm and avoid any damages. It especially came in handy for our newer operator."
"With our previous coin operated system, we were constantly asked to provide coins at the office and there was always a risk of theft and vandalism because of cash on-site. On top of that, the only data we collected was the dollar amounts and overall volume of water distributed. With our ConX Wireless system, there is no cash involved when a water user takes water. This has removed all the incentive for theft and vandalism and our office is no longer plagued with requests for coins. We have full control of who can access the site and complete visibility of activity at the water station. This has allowed us to make timely and intelligent decisions to manage our water resources efficiently. A great example of this was when the town had to place restrictions on water use due to a dry spring. We were able to identify all of our users that were using water non-essential reasons (filling pools, gardening, etc.) and temporarily shut their access to the system down for better water conservation. Changing water user access privileges is as simple as checking a box on or off from our office computers. Any municipality looking for a cost-effective way to manage their bulk water should definitely consider ConX’s solutions."
"... We are now able to better track all the water usage in the town either by employees, or by external water users with detailed reporting...."
"We absolutely love our conX Wireless bulk water access system. With our old coinOp, we had to recycle older loonies and toonies and keep large amounts of change on hand to give to water users because the coinOp only accepted the older coins. It was a major headache for us. With the ConX system, there is no cash required. Our water users can pay by e-transfer, credit card online, or come into the office if they choose. Outside of office hours, I have access to the system from my phone. So, if I get an email from a user asking to add credit, I can do it right from my phone or any other web connected device. We are now able to better track all the water usage in the town either by employees, or by external water users with detailed reporting. I used to have to give my summer students bags of coins or open a hydrant to get water for town purposes. Now I just give them a key fob, set the water rate to $0 for that fob and they can take as much water as they need. The ConX system has more than paid for itself with the level of flexibility and efficiency we now have in our water distribution operations."
"We purchased our bulk water access system from ConX Wireless at the beginning of the Covid-19 Pandemic. We are very grateful that we were able to completely phase out cash (coins) from our bulk water operations for a few reasons. First, during the pandemic we wanted to reduce the handling of coins. Secondly and most importantly, to reduce theft and vandalism at our bulk water stations due to the coins on site. With the ConX key fob system incentives for these activities have been removed. Water users just access the site with their key fob. It’s very simple and user-friendly. On top of that, they now get an electronic receipt after every transaction so they can keep track of their water usage for tax purposes. We are very happy with our investment in the ConX system."
"We have operated the ConX Access system at seven of our bulk water stations for two years now. Before that we used a combination of coinOp’s, prepaid cards and open access systems. At the coin-operated sites we dealt with theft and vandalism due to the cash boxes at each location. We also had to manually collect the coins and count, roll, and deposit them to the bank. This was very time consuming. Our pre-paid card systems had constant issues with the readers not scanning the cards properly and so we had to manually clean the readers regularly. At the open access sites, we were spending a lot of time and money on repairs from user negligence for services we were not making any revenue from. None of these systems provided any actual data of activity at the sites beyond revenue collected and total water volume distributed. We installed the ConX bulk water access system to alleviate all of these challenges. We no longer have to deal with any cash on site so no collecting coins or fixing damage from theft. The key fob readers in the ConX hardware work great and the amount of complaints we get now is almost nothing compared to the card readers, so we are saving a lot of time in that regard. We were able to change our free sites into pay-for-volume to generate enough revenue to maintain the service. The ConX system gives us detailed information on the usage and activity at each site and is very easy to operate for admin and water users. A key goes right on a keychain and we chose to include a lanyard with each fob as well to make it that much easier to hang in a vehicle and not get lost. Much easier than a card. We are very happy with ConX Wireless solutions and service."
"We have operated the ConX Access system at seven of our bulk water stations for two years now... We are very happy with ConX Wireless solutions and service."
"We’ve been using the ConX Bulk water access solution for a couple years now and it has been great! With our previous coinOp system, I had to worry about collecting and counting coins. With the pre-paid account system, water users provide payment directly to our office and then don’t have to worry about scrounging for change or keeping it in their vehicle. I would recommend the ConX Wireless Bulk water solution to any municipality looking to make their bulk water operations streamlined and easy to manage."
"Just want to say thank you again for the help getting us up and running, system is working great and my mower operator is over the moon with not having to scan the ditches looking for culvert markers. Again, thanks for the patience and support walking me through and getting it all set up"
"Just want to say thank you again for the help getting us up and running... Again, thanks for the patience and support walking me through and getting it all set up"
"With our old Pinpad system there was no connection to our office. Any time we had to make a change or collect data we had to physically go to the site and plug into the system hardware. This restricted us in a lot of ways and was not for efficient for our staff. We were only able to provide post-pay billing which consisted of downloading the data at the site, reviewing the data and manually generating invoices for each water user. That was half the battle. We then had to chase people down to pay their water bills which was time consuming and cost the town in unpaid water invoices. With our ConX Wireless bulk water access system, we have full access to the system from any device with internet access. We receive all the water usage data directly to our office computers. No more time spent manually downloading data at the site. We have moved to a pre-paid account system for 99% of our users. No more chasing people down for money. The few large volume users we have that prefer post-pay invoicing still receive their invoices like before. They are very reliable but if for whatever reason an invoice goes unpaid, we have full control from the office to disable any water user’s account with the click of a button. For prepaid account users, we have the flexibility to receive payments through email money transfers and thencan add that credit to a water account from anywhere, on any device (Phone, laptop, tablet, desktop), 24 hrs a day. Last of all, our water treatment plant can only produce so much potable water daily and with the ConX system, we can control the hrs of operation that users can receive water. In the busy summer season, we restrict access from 8pm to 8am to allow the plant time to refill our potable water supply. I would recommend the ConX system to any municipality looking for a cost-effective way to manage their bulk water operations."
"The ConX Wireless water station system has been very user-friendly for our staff and water users alike. Prior, we just used paper to track water usage. We’ve eliminated all of the time spent collecting paper to compile and manually calculate water usage. Our water users get an electronic transaction receipt after each water fill which also helps them maintain their records. We really like the system and are very happy with our investment."
"I log into the ConX System a few times a week to keep my finger on the pulse of the operation. I check to see what work has been done the previous day or two and when I need to dispatch a grader to a specific location I can quickly see who is the closest unit to dispatch. The system is very easy to use and saves me a lot of time in keeping track of the activity of my staff. I really like the Hazard detection feature in the mower package. We have avoided some serious repair costs because of it."
"I love our new ConX Wireless water station system. Myself and our water users have a renewed confidence that the system will supply water regularly compared to our previous prepaid card system. I had to replace the card reader 3 times last year. I was constantly responding to water user complaints because their cards were dirty or the reader was malfunctioning. It was a huge annoyance and burnt up a lot of my time. We lost a lot of customers because they were not confident they would get water with our system. I’ve received feedback this year from the users and they absolutely love the new ConX system. It works every time and the system is very simple and easy to use. They don’t have any worries about the system failing and not giving them water. I’m very happy we chose to switch to ConX wireless."
"We’ve had the ConX Wireless system in our graders & mowers for a few years now. It’s so beneficial and essential for me to see all the work being done by our operators in real-time and historically. I am able to be proactive in my plan to delivery services in the RM efficiently. The X-it GIS marking system has helped us map out all of our culverts for our asset management. The built-in proximity alarm helps us find buried frozen culverts in no time. No more poking around in the snow and wasting time. The same system assisted our GIS contractors in finding our culverts for assessment purposes. It made their job much easier. Last but not least, having the ability to locate our operators in case of an emergency gives us peace of mind knowing we can respond quickly if a situation does arise."
"I am new to my position as administrator and had never used the ConX system before. The software is very easy to understand and navigate. I picked it up right away. The ConX team supplemented my knowledge base with a training session which really enabled me to take advantage of all the tools the system has to offer."
"We have a lot of heavy industry water users in our area. Before we installed our ConX system last year, users were asked to write their water volumes on paper and hand it to our office for invoicing purposes. We knew that there was room for error so we purchased the ConX Water station package. Our water revenues have increased 15-18% as a direct result of our new system. We can monitor who is loading water, when and the total volume. Our ConX system provides full accountability and has paid for itself as a result. The system itself is very user friendly for admin and water users. We recommend all of our fellow municipalities consider looking at this system as an option to manage their water resources."
"The ConX team supplemented my knowledge base with a training session which really enabled me to take advantage of all the tools the system has to offer."
"We've been using the ConX Water Station system for about a year now. Our users love the fact that they don't have to carry around buckets of change as was the case with our previous coin operated system. I no longer have to handle and deposit all of the change either, which frees up my time for more important things. We use the pre-paid account option and it's nice simply collecting payment to top up an account and then not worrying about it. ConX's system hardware reliability is way better than our coinOp was as there is no moving mechanical parts that can break down. We are very happy with our decision to install a ConX Wireless bulk water system."